Q: Vehicle under warranty needs new engine thats taking 9 months to fix. Company offering $60/day for rental but I pay fees
Vehicle went in for routine oil change to dealer. Was told I need a new engine. Dealer has no loaners. Car manufacturer customer service offered $60/day for rental but says I’m responsible for taxes and fees from the rental. For 9 month rental replacing a 6 passenger car costs $18k-$24k with roughly $6k-$8k in fees. They said the $60/day is a courtesy. I explained that a courtesy would be to be able to use the $40k car I just paid off in December but now have to wait 9 months for it to get fixed. Additionally, to use any car they’re saying I need to commit another $6k-$8k over 9 months. Is there any recourse? Dealer won’t take the car on a trade in unless they’re stealing it for a third off its value. Car is still fully on 100k bumper to bumper warranty that I paid extra for.
A: I suggest you contact an auto warranty lawyer to review your issue on more detail.
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