Q: How can I legally compel a UK company to delete my compromised data and seek compensation?
I have been attempting to delete my profile and data from a UK-based company after my account was compromised, exposing my financial and personal information. The company has refused contact due to not providing "ample evidence for identification," although they never requested any identification or offered alternatives for communication other than a ticket system I cannot access. I have emailed and opened support tickets, but communication ceased once I mentioned legal action. The data breach has allowed people from multiple countries to access my account, potentially pose as me online, and possibly slander my identity. This situation has caused me intense anxiety and stress, leading to sleep loss. What legal steps can I take to have my data removed and seek compensation for the breach of law and lack of reasonable communication?
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