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Massachusetts Lemon Law Questions & Answers
1 Answer | Asked in Consumer Law, Products Liability, Lemon Law and Small Claims for Massachusetts on
Q: I returned goods that I bought because I was not happy with it. Vendor does not want to return my money. What can I do?

I recently bought a stair lift from a vendor who came recommended by a friend. This was for my 87 year old dad who is 5'4". I paid $4000. The vendor asked me for pictures of the location. So, I sent him a picture of the stairway which has a door at the bottom. He mentioned that the stair... View More

Tim Akpinar
Tim Akpinar
answered on Aug 30, 2023

A Massachusetts attorney could advise best, but your question remains open for three weeks. A starting point could be to review the terms of the agreement or consult with an attorney to review them with you. Good luck

1 Answer | Asked in Consumer Law and Lemon Law for Massachusetts on
Q: i financed a car

i financed a car on 1/20/23 had it in my possesion for 6 hrs and engine cut out oil spilling everywhere had it towed back to dealership same night was given a rental for 3 weeks dealership called me and said they had another car to offer and said 2500 would go to new car for trade in they made of... View More

Christopher Tolley
Christopher Tolley
answered on Feb 22, 2023

This should be covered by the Massachusetts Used Car Lemon Law. This explains it in more detail than I can in a Q&A forum like this one: You should call the hotline phone number listed n the website and explain the situation to... View More

1 Answer | Asked in Lemon Law and Consumer Law for Massachusetts on
Q: Can I sue a well reputable bmw dealership for selling me a car for lemon law back around 2018?

I purchased pre-certified 2015 bmw 535xi when it has 55k miles on it and now the car only has 62k miles on it in 2022. it broke down on me yesterday. It's barely driven for all these years and it breaks down (possibly the drivetrain).

Christopher Tolley
Christopher Tolley
answered on Apr 4, 2022

I think you may be out of luck. From the Massachusetts Lemon Law website:

Your Vehicle's Term of Protection

Your used vehicle has a set time frame during which it is eligible for repairs!

You vehicle is eligible for mandatory repairs if the defects occur during your...
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1 Answer | Asked in Consumer Law, Contracts, Collections and Lemon Law for Massachusetts on
Q: If I have a duplicate title to my vehicle and the spot for lien holder is empty could there still be a lien on my car?

The rmv website says no lien holder and on my title it only says my name and information nothing about a lien holder could there still be a lien holder on my vehicle?

Christopher Tolley
Christopher Tolley
answered on Jan 28, 2022

If this is a passenger vehicle, according to Massachusetts law, if there is no lienholder on the title, the secured party's interest, if any , has not been properly perfected and there is no lien on the vehicle.

1 Answer | Asked in Consumer Law and Lemon Law for Massachusetts on
Q: Hi, I like know about consumer law. I want to know about my rights.

I bought a used car from dealership and during my purchase I was not told about the Defects that involve the actual operation of the car. Examples include the brakes, tires, and Blind Spot Detection system. I replaced the tires and brakes and pay to dealership worth($500) and they told me to go to... View More

Christopher Tolley
Christopher Tolley
answered on Jan 22, 2021

You may be entitled to relief under the Massachusetts Lemon Law. I suggest you review the requirements here: You should also visit: The dealer has... View More

1 Answer | Asked in Products Liability and Lemon Law for Massachusetts on
Q: What rights do I have as a new car buyer?

I bought a 2016 Subaru on 8/12. On 9/2 the keys got stuck in my ignition and I had to drive to the dealership to get them out. It happened again today 9/6, this time the GM drove to my house but by the time he got there I got them out. I googled keys stuck in Subaru and it has happened to... View More

Peter N. Munsing
Peter N. Munsing
answered on Sep 7, 2016

Find out why they say it can't be fixed under warranty--ask if there is a technical service bulletin. Write a letter to the President of Subaru of America (seriously, they sometimes react and then dealer hears it from above). Get a free consult from a member of the Mass Academy of Trial... View More

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