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Missouri Consumer Law Questions & Answers
1 Answer | Asked in Consumer Law and Contracts for Missouri on
Q: I defaulted on a secured loan. They never tried getting the car I put as security? Can they sue me without taking car?

I defaulted on a secured loan. I paid on it for a long time but the loan wasn't getting any smaller. I couldn't afford it anymore. They never came after my car that I secured the loan for but they have just been sending me papers saying they want the money. I never hid the vehicle from... View More

Ronald J. Eisenberg
Ronald J. Eisenberg
answered on Mar 29, 2023

You may be sued without any attempt for the lender to take back the vehicle.

1 Answer | Asked in Consumer Law and Collections for Missouri on
Q: If my medical debt was "sold" to a collection agency, that agency never sent me a letter

My medical debt was "sold" to a collection agency (the hospital owns the collection agency). I have never rec'd a bill from this collection agency but all of the sudden we rec'v a letter from a lawyer. Do they not have to notify you by mail of the debt? What do you do in this case?

Joel Gary Selik
Joel Gary Selik
answered on Mar 26, 2023

They are not required to notify you before having an attorney contact you.

You can contest the debt or negotiate a payment.

1 Answer | Asked in Consumer Law, Contracts and Banking for Missouri on
Q: I opened a brokerage account with TD Ameritrade and tried to withdrawal but was told I could not withdrawal my money????

I opened a brokerage account with TD Ameritrade and deposited $1,500 by way of check. They put a hold on the check for 7 days which the check cleared it was wrote from my grandmother. So today after I was told that it cleared I tried to make a withdrawal for $200 and was told I could not withdraw... View More

Jacob Rheaume
Jacob Rheaume
answered on Mar 16, 2023

You're probably not out the $1,500. I would give them more time to conduct their investigation. If you haven't committed fraud, there's likely nothing to fear.

There are a lot of reason TD Ameritrade would put a hold on your funds; namely, you seem to be using a brokerage...
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1 Answer | Asked in Consumer Law, Contracts and Collections for Missouri on
Q: Is there a way to respond to an alias summons? I just got served papers today for a court date that is 10 days away.

The summons is from Gamache & Myers for World acceptance corporation, AC Breach of Contract. Apparently they've been trying to serve me at an old address for like 6 months. It's from a loan that I supposedly took out in 2016, which attached is the unsolicited check I apparently... View More

Ronald J. Eisenberg
Ronald J. Eisenberg
answered on Mar 12, 2023

Why they waited is irrelevant. Unfortunately, a lot of interest can accrue in 6 years. If you were served then you need to appear in court or hire an attorney to prevent a default judgment. You can submit written discovery to learn the facts and supporting documents, if any.

1 Answer | Asked in Consumer Law, Foreclosure, Real Estate Law and Contracts for Missouri on
Q: Mortgage servicer issues

Need advice

Ronald J. Eisenberg
Ronald J. Eisenberg
answered on Mar 4, 2023

You should ask a question if you’d like a response to get you started in assessing the situation.

2 Answers | Asked in Consumer Law, Business Law and Civil Rights for Missouri on
Q: Can a business owner sue for spam business related calls & Texts received on their PERSONAL cell phone ?

I AM SELF EMPLOYED. I have a business phone and a personal phone both are cell phones. if i get business related calls on my personal cell phone does that mean i still cant sue the caller because i am a business owner? i have my personal phone on the do not call list . state and federal registry.... View More

Ronald J. Eisenberg
Ronald J. Eisenberg
answered on Feb 7, 2023

You pose good questions. I file lots of Telephone Consumer Protection Act class actions and can tell you that this is a hot area of law, because my cell phones are now both personal and business lines. Text messages are a bit different. I suggest you have an attorney. The calls and texts raise... View More

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1 Answer | Asked in Consumer Law, Contracts and Animal / Dog Law for Missouri on
Q: My puppy has to be put down due to severe behavioral issues they were born with. Can I sue the breeder?

We purchased a puppy from a breeder in MO (were in a different state) that advertises family friendly dogs. Our vet behaviorist confirmed our pup was born was severe behavioral issues (anxiety, aggression, and more). Many trainers also agree. Puppy is unresponsive to meds, and due to the severity... View More

Ronald J. Eisenberg
Ronald J. Eisenberg
answered on Jan 16, 2023

Unless your contract contains an arbitration clause, then of course you may sue the breeder, assuming you are willing and able to pay to litigate in Missouri. Have an attorney review the contract and assess whether you'd have a strong claim. Sorry that your pub isn't what you expected or desired.

1 Answer | Asked in Consumer Law and Small Claims for Missouri on
Q: Vehicle has been left at my house over a year, it can I charge storage fee? Loan is over 10 years old, get lein release?

The vehicle has been left at my house over a year, I'm asking bout storage fees, but there is lein for default on the loan. The loan is over 10 years old. What options do I have as far as getting lein released to register the car or atleast get storage fees. But I don't want the debt or... View More

Jennifer Sheila Kornblum
Jennifer Sheila Kornblum
answered on Sep 16, 2022

If there is a lien on the vehicle, you should first contact the lien holder and see if they would be interested in releasing the lien based on the age and abandonment of the vehicle. If they are unwilling to do so, your best bet is to tell them to come pick up their vehicle. I am unaware of a way... View More

1 Answer | Asked in Business Law, Consumer Law and Contracts for Missouri on
Q: I ordered a boat in Missouri and got an INITIAL Purchase Agreement. I was told that this IPA would get the boat building

process started and if I didn't want the boat once it was built, they would sell it at their dealership. I electronically signed the paperwork but they did not. About a month later I received a Final purchase agreement from the bus. manager and it was for $9,000 less. I liked that price so I... View More

Ronald J. Eisenberg
Ronald J. Eisenberg
answered on Aug 19, 2022

They are withholding the title, so the answer to your question of whether they can hold the title is "yes." The better question is whether you would be in strong legal position if you were to sue. Any attorney would need to review your contract and be hired in order to give you sound... View More

1 Answer | Asked in Consumer Law, Contracts and Energy, Oil and Gas for Missouri on
Q: Who would I need to contact to resolve this issue?

We had bought our solar system from Green Solar Technologies out of California. They had subtracted our system out to 4 different installers from 2019 until today. They have failed to pay the contractors enough to complete the job and my system is still not set up correctly to this date. I want to... View More

Ronald J. Eisenberg
Ronald J. Eisenberg
answered on Jul 11, 2022

The first step is to contact a Missouri attorney to review the contract. The contract may have a forum-selection clause (which specifies where any lawsuit must be file) or an arbitration provision (which would prohibit suing in court). The attorney would also explain to you the potential remedies.... View More

1 Answer | Asked in Consumer Law and Personal Injury for Missouri on
Q: my lawyer won 4500 for fcra violation but said i can only get 1000,00 and he keeps the rest i was on contingency fee

He said its not him taking all the money its the industry only letting me get 100.00 this makes no sense.

Ronald J. Eisenberg
Ronald J. Eisenberg
answered on Mar 28, 2022

You’ll need to read your engagement letter.

1 Answer | Asked in Consumer Law, Criminal Law and White Collar Crime for Missouri on
Q: I have a quick question

will a criminal warrant show up in a background check through the state police criminal history report and court records please answer or what is the best site to check We did a national warrant search

Andrea Rogers
Andrea Rogers
answered on Aug 19, 2021

Yes, if you have a warrant, it should show up on any standard criminal background check.

1 Answer | Asked in Consumer Law, Criminal Law, Personal Injury and Insurance Bad Faith for Missouri on
Q: What actions are considered vexatious by insurance companies in MO.& what is bad faith? What can I do?

My insurance company used a bias company to estimate loss. The inspection was not thorough and I was pressured to accept a completely unreasonable lowball offer. I complained to my agent and received a call from the supervisor saying they will send a third-party inspector over to inspect the... View More

Tim Akpinar
Tim Akpinar
answered on Jun 10, 2021

A Missouri attorney could advise best, as your question could involve elements of state-specific law. In terms of what you could do, one option is to arrange a brief consult with an attorney experienced in property damage/fire claims. In terms of pressure to accept an offer, if a release had been... View More

2 Answers | Asked in Consumer Law, Personal Injury, Car Accidents and Lemon Law for Missouri on
Q: Who so I contact in my area?

I was in a serious car accident. I have been sold two lemons from two different car lots. I feel that I have been mislead and taken advantage of by both of them. I am seeking the justice I deserve.

Ronald J. Eisenberg
Ronald J. Eisenberg
answered on Feb 23, 2021

Contact an attorney to discuss your options. The lemon law only applies to new vehicles but there may be other avenues for you if the vehicles were used.

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1 Answer | Asked in Consumer Law for Missouri on
Q: Do I have a case against gas station that refuse service discriminating against a certain people that moved here
Ronald J. Eisenberg
Ronald J. Eisenberg
answered on Feb 1, 2021

If you filed suit and have a case number then you "have a case." Whether the situation you encountered would make a strong case and whether you are willing to pay an attorney potentially tens of thousands of dollars to represent you or whether an attorney is willing to invest potentially... View More

1 Answer | Asked in Consumer Law for Missouri on
Q: The law stating that ticket scalping is illegal. Would this apply to the mass of product scalping going on as well

Such as the massive price tag people are placing on new devices

Tim Akpinar
Tim Akpinar
answered on Jan 3, 2021

A Missouri attorney could advise best, but your question remains open for five weeks. It can apply IN PRINCIPLE, but it could also involve separate laws. The objective is similar, to prevent abuse and exploitation of consumers - whether it be gasoline containers and generators after a hurricane, or... View More

1 Answer | Asked in Consumer Law, Estate Planning and Banking for Missouri on
Q: Wife opened bank account for young daughter with herself also listed. Wife died. Daughter now 20, access without court?

Account type is a savings account. Only my daughter and my late wife are listed on the account. Daughter’s name is listed first and daughter treated as owner for interest income reporting. We are in State of MO and daughter is now 20. Bank telling her that they can’t give her any info or answer... View More

Jennifer Sheila Kornblum
Jennifer Sheila Kornblum
answered on Dec 28, 2020

It will depend on how their names are listed on the account. Things as simple as “and” and “or” can make a big difference. It is worth a brief conference with an attorney to determine your daughter’s rights to the account, especially if it can avoid the necessity of filing probate.

1 Answer | Asked in Consumer Law for Missouri on
Q: I received a check from Computershare/KCC AAG TCPA Settlement, claim AVO-10196354301 and I dont recall what this is for.

I dont feel comfortable cashing a check that I dont recall what it was for, with all that has been going on this year it might have slipped my mind. There is not a phone number or anything to contact someone from Computershare.

I worked in a bank for over 20 years and the check does look... View More

Adam Savett
Adam Savett
answered on Dec 15, 2020

I believe that the check is your pro-rata portion of the settlement in Abramson v. American Advisors Group (W.D. Pa. No. 2:19-cv-01341-MJH).

This was a case alleging that AAG violated a federal law, the Telephone Consumer Protection Act, (“TCPA”) by placing unsolicited telemarketing...
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1 Answer | Asked in Consumer Law and Products Liability for Missouri on
Q: An online store underpriced an item and I bought several, are they able to make me pay more money or give them back?
Ronald J. Eisenberg
Ronald J. Eisenberg
answered on Nov 2, 2020

An attorney would need to review the terms of sale. Relevant considerations would be the contract terms, which state's laws apply, and whether there was a mutual mistake.

1 Answer | Asked in Health Care Law, Consumer Law and Collections for Missouri on
Q: What is the statute of limitations for when a hospital presents a bill for services rendered which must be paid?

The service was performed in August of 2017 and the first time I ever saw a bill was November of 2019. I assumed (and forgot) that insurance covered it and it was a done. When the bill showed up, I first asked for an explanation of benefits as well as the excuse for only seeing it 27 months later... View More

Ronald J. Eisenberg
Ronald J. Eisenberg
answered on Aug 21, 2020

You are mistaken. The statute of limitations is at least 5 years. It is 10 years on a written promise to pay money.

What actions within five years.

516.120. Within five years:

(1) All actions upon contracts, obligations or liabilities, express or implied, except those...
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