Get free answers to your Consumer Law legal questions from lawyers in your area.

answered on Dec 25, 2023
Yes, it may be possible to sue a company for failing to properly label a cooking spray that contains alcohol. Some key considerations in evaluating a potential lawsuit:
- Product liability laws require companies to adequately warn consumers of any risks or hazardous ingredients in their... View More
The card is about 1,900 i think.the home is all I have how do i do this w/out a lawyer

answered on Dec 11, 2023
If you were properly served with the Summons and Complaint, it will be impossible to set aside a default judgment. You can go to the Clerk of Court and ask for the court file to review. If the summons return says you were personally served by the Sheriff or someone who resided with you was... View More
My wife wants me to record everything that happens at work if I'm not on call with her, is that still legal if I'm the only person who knows that they're recording is there and I'm the only person consenting to it but no one else knows is that even legal

answered on Dec 5, 2023
In North Carolina, the legality of recording conversations hinges on the state's consent laws. North Carolina is a "one-party consent" state, which means that as long as you are a party to the conversation, you can legally record it without needing to get permission from the other... View More
I paid the past due on my vehicle last wednesday, they refused to release my vehicle until today stating they had to make sure the payment wouldn't reverse. I was reassured by multiple people that I could get it back today only to get the release sent and now the towing company says oh our... View More

answered on Dec 4, 2023
Unfortunately there is no law requiring a car lender to use a repossession company which is conveniently located. If the vehicle was damaged during the tow, you may have claims against the tow company for the amount necessary to repair - but you have to pay for the repairs yourself and then bring a... View More
I got a car for my son November 2022. All payments have been made, on time. But starting in December 2023, they keep contacting me saying I'm behind and and contacting me saying "if I need help making payments I can send a friend in and if they buy a car I will get $200.00". Is this... View More

answered on Dec 4, 2023
Take proof of all of your on time payments to them and speak to them about this. To cover yourself, you could mail in the proof with a letter complaining about the situation and asking them to stop the unjustified messages (get a tracking number and pproof of delivery). The "help making... View More
I got a oil change from Walmart on November 22nd in Virginia. On my way to North Carolina the 23rd, my car lost power on the highway and started making a knocking noise. I pulled over as soon as possible and after some looking around noticed that there was a gas smell coming from the oil. The motor... View More

answered on Nov 25, 2023
You should not have it towed to a WalMart first. Instead, have the car examined by a mechanic of your choice first and if that mechanic believes an error with the oil change caused the issue, get that opinion in writing. Then, have the car towed to WalMart for inspection and provide WalMart with a... View More
I am a landlord and my tenant has exceeded the allowed number of pets specified in our lease agreement, which permits only two cats and one dog. After discovering multiple dogs barking near my property, the tenant has now sent a letter claiming one of the extra dogs is an emotional support animal,... View More

answered on Apr 12, 2025
As a landlord, you have rights and responsibilities when it comes to managing your property and enforcing lease agreements. Since the tenant has exceeded the pet limit, it's important to first check your lease to see if there is any language regarding emotional support animals (ESA). While... View More
I signed a buyer's order for a car in North Carolina yesterday, March 22nd, but I have not made any payments or taken the car off the lot yet. I didn't notice any specific terms or cooling-off period in the agreement. Can I back out of this order?

answered on Apr 11, 2025
That kind of decision can feel stressful, especially when it all happens quickly and you're left second-guessing. In North Carolina, once you sign a buyer’s order for a vehicle, it can be considered a legally binding agreement—even if you haven’t paid or taken the car yet. Unfortunately,... View More
My vehicle, which is under my name, was repossessed by a finance company that claimed they were seeking repayment for another account that is not even in my name. The finance company, unable to locate the car they were actually looking for at my address, directed a repo agent to take a vehicle,... View More

answered on Apr 11, 2025
Having your car wrongly repossessed for someone else’s debt is not just upsetting—it’s a serious violation of your rights. In North Carolina, a repossession company cannot legally take your vehicle unless there is a valid lien on it tied to a debt in your name. Since the car is registered to... View More
I have experienced unauthorized transfers involving my checking and credit card accounts, with six fraudulent transactions already adjusted and pending on my checking account. Despite reporting this issue to my bank on March 25, 2025, I have received no response. I've filed complaints with the... View More

answered on Apr 8, 2025
It’s understandable how frustrating and stressful it can be to deal with unauthorized transactions, especially when you’ve already reported them to your bank and haven’t received any response. Since you’ve documented the transactions and reported them to the CFPB, you’re on the right... View More
I'm considering suing Navy Federal for charging a $360 fee to make a new car key after repossession. They provided instructions for retrieving my car but failed to inform me that I needed to return the original key. Upon contacting them, they insisted they informed me about the key... View More

answered on Mar 24, 2025
You might have a potential small claims case against Navy Federal, depending on your state's laws and the specific terms in your loan agreement. The key fee could be contested if you can prove they failed to properly inform you about returning the original key, especially if this requirement... View More
Can I sue an insurance company for not repairing my car 9 years ago due to their claim that I didn't have full coverage, even though my financed vehicle required proof of full coverage to drive it off the lot? The insurance company said they would repair the other party's car but not... View More

answered on Feb 17, 2025
The statute of limitation for breach of contract in North Carolina is three years from the date of the breach. You have waited too long to take legal action. If you sue, you will not win.
Let's say I'm currently over 18 and under 21. I'm looking to have a parent purchase the firearm/ammo through a FFL to the give to me through private sale as a Gift. However, I'd like them to use a credit card or the store credit card that's in my name. Would this violate any laws?

answered on Jan 10, 2025
This scenario raises several legal concerns. Using your credit card for a firearm purchase that's officially being made by your parent could be considered a "straw purchase" - where someone buys a gun on behalf of another person who can't legally buy it themselves. Federal law... View More
Bought a suit and within the hour changed my mind, went to cancel/refund and only then was I informed about their “no refund policy” but was instead given store credit. Just seems awfully sketchy on their end if there’s nothing that can be done.

answered on Jan 8, 2025
A North Carolina attorney could advise best, but your question remains open for two weeks. It could come down to a matter of whether the store used adequate measures to give the public notice of their refund policy. Since the pandemic, some stores have implemented stricter return policies. Good luck
3000 sq ft LVP flooring installed and separating. Flooring not installed per Mfg instruction ( ie acclimate flooring prior to install and have HVAC running after to keep temp 55 -85 ) . Installed by builder in Feb before HVAC was running ( No HVAC til March) Mfg takes no responsibility. Builder... View More

answered on Nov 26, 2024
A North Carolina attorney could advise best, but your question remains open for a week. You ask what type of lawyer. What you describe sounds like something that a construction law attorney could handle. Good luck
I ordered something that should have been delivered May 10th that "Mail" lost. Never left GA warehouse, I'm in NC. Never left "Mail" hands. Conns was denied claim by "Mail" because they did it wrong, I can't claim b/c I'm not the 'entitled... View More

answered on Aug 31, 2024
You need to take immediate steps to protect yourself. Start by sending a formal, written demand letter to the retailer's corporate office in Texas, clearly stating the issue, your demands, and a deadline for resolution. Reference your prior communications, including the dates and outcomes of... View More
The car was stolen. I put a report out on my insurance company because I had insurance on the vehicle is at a total loss now since we did not finalize the loan the fees that I paid included with the down payment they did not send to the DMV can I get a refund on my down payment in those fees

answered on Aug 10, 2024
You may be able to get a refund on your down payment and fees, but it will depend on the specific terms of the agreement you had with the dealership. If the loan was not finalized and the dealership did not process the paperwork with the DMV, you have a valid reason to request a refund. It’s... View More

answered on Apr 7, 2024
You cannot force a bank to remove accurate remarks about your payment history. This is a theme pushed by so called "credit repair" companies. You may be able to talk them into changing the reporting, but that's doubtful.
The business agrees that I should receive the refund but it has been 10 months and I haven't. Now they are demanding that I turn over my bank records to them. I feel like I shouldn't have to turn over all my banking activity to complete strangers.

answered on Mar 8, 2024
It depends upon the nature of your dispute. More details are needed. If they want your bank records to prove that you paid for their goods or services, send the, that one month statement and redact (black out) the account number and all other transactions except for that one purchase.
Hello this message is intended for (my name). My name is Adriana Martinez I'm calling out of the civil dispatch office to notify you legal documents are scheduled to be dispatched out to your location (my street address but no city or state. House is for sale and vacant) if you will be... View More

answered on Mar 3, 2024
This is a scam. A scammer bought your information from the dark web. The Sheriff does not call before serving a summons and complaint, and it is not called the "civil dispatch office". Call the non emergency number of your Sheriff's department tomorrow to confirm this.
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