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Arizona Consumer Law Questions & Answers
0 Answers | Asked in Consumer Law, Landlord - Tenant and Small Claims for Arizona on
Q: If I got a storage unit on July 11th and it said on the agreement that each month on the 11th I am to pay rent. But the

Storage unit place would charge me on the 9th saying that was the due day. And then only 2 days after the 9th so the 11th they would put a late fee but it clearly states in the contract that I have a 5 day grace period to not be fined. Also are they allowed to continuously up the rent with our... View More

1 Answer | Asked in Banking, Consumer Law, Foreclosure and Real Estate Law for Arizona on
Q: A person makes a Mortgage pymt, the financial institution accepts and confirms, then puts pymt back in bank acct refuses

I assumed my mothers mortgage acct with W F same bank as checking acct .3 times now they have refused payment making my regular payment triple and my mortgage acct default . What can I do?

Peter H. Westby
Peter H. Westby
answered on Nov 18, 2024

You have provided insufficient information for me to know exactly what is happening. But it sounds as though your mortgage may be in arrears due to unpaid fees or other charges. If the amount tendered is not precisely correct including any late fees or other charges, a lender will often reject it... View More

0 Answers | Asked in Consumer Law, Business Law and Construction Law for Arizona on
Q: Other than forfeiture of deposits paid, if I cancel a contract in Arizona and the job wasn't begun, what is my obligatio

I know I'll loose my deposits given. If I cancel the contract for windows installation prior to any work being done and I never took receipt of any window or other materials, what's my further financial obligation to that company? My home is in Arizona.

0 Answers | Asked in Consumer Law for Arizona on
Q: a rebuilt engine malfunctioned and became a hydraulic pump, destroying everything connected to the cooling system.

The rebuild company claims they are not liable for the damage caused, only the engine itself. Is this true?

0 Answers | Asked in Consumer Law, Criminal Law, Securities Law and Small Claims for Arizona on
Q: My storage unit got broken into and I got arrested they say I never had one but I have proof what can I do

How's upset cuz my storage unit got broken into the girl didn't want to show me any video evidence all I asked was to see the cameras she wouldn't show me then she called the cops on me the cops came they arrested me cuz they found a broken pipe in my backpack I did have weapons in... View More

0 Answers | Asked in Consumer Law for Arizona on
Q: Iwas buying a truck from a private owner. I was making payments . Never took possession. changed mind. Want $700 back.

Paid $700. Need the legal stature or code that say I am entitled to refund just in case.

0 Answers | Asked in Consumer Law for Arizona on
Q: I was buying a truck from private owner. made 1 payment . Never took possession. I've changed mind. Want $700 back. AZ

Paid 700$, want back $700. Need stature or code or whatever it's called that says I'm entitled to refund

0 Answers | Asked in Consumer Law for Arizona on
Q: I was buying a truck from a private owner. I was making payments . Never took possession. changed mind. Want $700 back.

Paid $700. Need the legal stature or code that say I am entitled to refund just in case.

0 Answers | Asked in Consumer Law, Contracts, Animal / Dog Law and Civil Litigation for Arizona on
Q: X offered free board if I bought a horse and let X use it. X lied about owning the stable. Can I sue for fraud?

X's horse died and X made me an amazing offer (on video) that if I bought a horse they liked and allowed them use of my horse that I could have free board for that horse for as long as I wished. I only had to pay for food, farrier and vet care. X had a specific horse in mind they wanted and... View More

1 Answer | Asked in Consumer Law, Employment Law and Civil Rights for Arizona on
Q: Do citizens have the right to refuse answering the U.S. Census interviews that now include multiple area of questioning.

Questions include: Where do you work, what is your income...to include each member of the household. It seems to me that these are personal and private matters that are not necessary and are available with the IRS.

James L. Arrasmith
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answered on Aug 31, 2024

You have the right to privacy, but participating in the U.S. Census is required by law. The Census Bureau collects data to allocate government resources, funding, and political representation. Refusing to answer can lead to fines, although it’s rare for the government to impose them.... View More

1 Answer | Asked in Consumer Law for Arizona on
Q: Is it legal for a receptionist to discuss your balance due loudly for others to hear?

I went to my appointment and went to check in. She asked name and then said are you aware of the balance you owe. I said yes. She said a balance of 200+ loudly and asked if I was going to pay. I said not right now but in a few days. I don’t think that is legal and if it is , well it feels like it... View More

John Michael Frick
John Michael Frick
answered on Jun 13, 2024

This is no different than a cashier at a fast food restaurant, grocery store, or retail store telling you the the total amount owed for a purchase. No reasonable person overhearing the conversation would consider it defamatory or really think anything much about it. Her telling you your balance... View More

2 Answers | Asked in Consumer Law for Arizona on
Q: Is an airline liable for missing a flight, which a three hour wait to check baggage and get a boarding pass?

I arrived three hours early for a flight in Austin Texas, yet I missed the flight because the airport had a three hour wait to check baggage and get a boarding pass. The airline did not have another flight for two days, so I had to book a room and get another flight through another airline for... View More

John Michael Frick
John Michael Frick
answered on May 9, 2024

Southwest has self-service kiosks where passengers can get a boarding pass and check their baggage themselves. A SWA passenger literally only has to drop their tagged checked baggage at a counter for it to get put onto a conveyor belt to be loaded onto the airplane. If there was some sort of... View More

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1 Answer | Asked in Consumer Law for Arizona on
Q: can i sue mercedes for my car catching fire due to their negligence?

i had full coverage, prior to the dealership having it to make a new key, the police had it as it had been stolen at gun point and was being processed for DNA and Finger prints. the dealership only mentioned that one of the tires had belts showing and it should be replaced before driving it. it... View More

James L. Arrasmith
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answered on Apr 15, 2024

Based on the information you've provided, it's difficult to say definitively whether you have a strong case against Mercedes or your insurance company. However, here are a few points to consider:

1. Negligence: To sue Mercedes successfully, you would need to prove that they were...
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1 Answer | Asked in Consumer Law and Landlord - Tenant for Arizona on
Q: Is it legal for a landlord to deny someone's rental application because they received rental assistance last year

In phoenix the mayor did a press confrence announcing the ban on discriminating against people for their source of income and their ability to pay for housing. If a property manager specifically states on its of qualifications and rental criteria that anyone who applied for or received rental... View More

James L. Arrasmith
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answered on Apr 16, 2024

The situation you describe could have legal implications for the landlord in Phoenix, Arizona. In March 2023, the Phoenix City Council passed an ordinance that prohibits housing discrimination based on a person's source of income, including rental assistance. This ordinance went into effect on... View More

1 Answer | Asked in Civil Litigation and Consumer Law for Arizona on
Q: Daughter(6) made several small charges on our debit card for a game she plays on my phone. Are we ineligible for refund

Can we still get our money back or will they deny it because she is our daughter?

James L. Arrasmith
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answered on Apr 13, 2024

In this situation, getting a refund may be challenging, but it's still worth trying. Here are a few steps you can take:

1. Contact the game developer or publisher directly and explain the situation. Some companies have policies in place to refund accidental or unauthorized purchases...
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1 Answer | Asked in Landlord - Tenant, Consumer Law and Personal Injury for Arizona on
Q: My landlord is stealing my possessions from the property after eviction, we made arrangements to pack up and move out.

We were given ample amount of time that there was no rush take out time and that we wanted to make sure the property was cleaned up as well. He has been witnessed by myself and others neighbors friends taking the possessions loading them up on his roll sck and escorting whatever he wishes off the... View More

James L. Arrasmith
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answered on Mar 26, 2024

If your landlord is removing your possessions without your permission, this could be a violation of your rights. First, document everything: take pictures, gather statements from witnesses, and keep any communication with the landlord or neighbors regarding the eviction and your arrangements to... View More

1 Answer | Asked in Civil Rights and Consumer Law for Arizona on
Q: Is a retailer required to assist disabled customers with their heavy purchases?

I was shopping at a large retailer and purchased a 50 pound grill. I requested to use the shopping cart to bring it to my car. Manager denied me because I did not have a drivers license for collateral, I provided other forms of collateral and was denied. I requested employee assistance to my car... View More

James L. Arrasmith
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answered on Mar 6, 2024

In Arizona, as in many places, retailers are generally expected to make reasonable accommodations for customers with disabilities, under federal laws such as the Americans with Disabilities Act (ADA). This includes providing assistance with navigating the store, accessing goods, and in some cases,... View More

1 Answer | Asked in Consumer Law and Contracts for Arizona on
Q: I have storage unit which i have until today empty it I found out last night it was on there aucton sight list in might

Have sold I have a email from them stating I have untiL today to get it in I have a picture of it be auctioned off by them is there anything I can do

James L. Arrasmith
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answered on Feb 23, 2024

If your storage unit was listed for auction without your knowledge or consent, it's essential to take immediate action to address the situation. Start by reaching out to the storage facility to discuss the matter and express your concerns. Provide any documentation you have, such as the email... View More

1 Answer | Asked in Contracts and Consumer Law for Arizona on
Q: I live in Arizona. We got solar panels and First rain our roof leaked. Can I sue? They don’t want to fix it.

They state the issue was there before the solar panels. Our house was brand new built in 2020 manufactured home. We had bad storms before that caused no leak. The first rain after the solar panel installation, our roof started leaking out of our smoke detector. They got on the roof and stated... View More

T. Augustus Claus
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answered on Jan 29, 2024

In Arizona, if your roof started leaking after the installation of solar panels and the company refuses to accept responsibility, you have several legal options. First, review your contract with the solar panel company to understand any warranties or clauses regarding damage during installation. If... View More

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