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Colorado Consumer Law Questions & Answers
1 Answer | Asked in Landlord - Tenant, Consumer Law and Real Estate Law for Colorado on
Q: Asked to leave due to pest issues without formal eviction in CO

I have lived in a four-plex for four years. Since new owners acquired the property in January, there have been no inspections or pest control. Despite reporting a cockroach infestation, the owner is asking me to move out by the 30th without a formal court eviction notice, while other tenants... View More

James L. Arrasmith
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answered on Apr 11, 2025

What you’re going through is upsetting, and it’s understandable to feel pressured, especially when you’ve reported a serious issue like a pest infestation. In Colorado, a landlord cannot legally remove you from your rental without going through the formal eviction process in court. Simply... View More

1 Answer | Asked in Gaming and Consumer Law for Colorado on
Q: I suspect a casino uses pop-ups to disrupt gameplay, blocked my account after I accused them, and refunded my purchases. What can I do?

I have a concern regarding my experience with an online casino, Pulsz Bingo, where I suspect there may be wrongdoing. I noticed that pop-ups frequently appear during critical gameplay moments, such as when my balance drops below a certain amount. These pop-ups prevent me from stopping the reels... View More

James L. Arrasmith
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answered on Apr 11, 2025

It’s understandable to feel frustrated and suspicious, especially when the pop-ups interfered with your gameplay and the casino blocked you right after you raised concerns. The refund and account closure may have been their way of avoiding further disputes, but it also leaves you without clarity... View More

1 Answer | Asked in Consumer Law, Civil Litigation and Civil Rights for Colorado on
Q: How long will it take for a judge to approve filing paperwork when submitting form JDF 205??

I attached this form 100% completed with a general motion and a petition form(s) (JDF 76 and JDF 662) on 12/11/24 and the court clerk refused to put in writing today 12/31/24, what she just stated: "could not give me a receipt for filing because still waiting on judge to approve my filing... View More

James L. Arrasmith
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answered on Jan 5, 2025

The time it takes for a judge to approve filing paperwork like form JDF 205 can vary widely depending on the court's schedule and workload. Since you submitted your documents on December 11, it's possible that the holiday season may have caused some delays. Courts often experience slower... View More

1 Answer | Asked in Consumer Law, Contracts, Civil Rights and Collections for Colorado on
Q: I'm disputing an overcharged bill for hail damage on car rental. I have proof by pictures i took. What can I do?

Car rental for minor hail damage. They are grossly over charging me. Their pics they took are really bad. I took pics at the same moment I returned it. I also paid $1,000 on that same day that they have not shown on any paperwork. I have requested but they won't show it was deducted off of... View More

James L. Arrasmith
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answered on Sep 27, 2024

To resolve this situation, gather all of the evidence you have, including the clear photos you took at the time of returning the car, any written communications with the rental company, and the proof of your $1,000 payment. Ensure your documentation clearly shows the discrepancy between the rental... View More

1 Answer | Asked in Consumer Law, Employment Law and Tax Law for Colorado on
Q: Can tiktok take your earned comission?

I have a page for my dog, and tiktok shop said I was qualified to start earning comissions by making videos for products people send me. I started doing that last year in October(2023) and was doing really well until December when tiktok shop bots flagged a video that was earning comissions as... View More

James L. Arrasmith
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answered on Sep 9, 2024

It sounds like you're in a frustrating situation, especially since you've put in the effort to create content and earn commissions that are now being withheld. TikTok does have policies that allow them to withhold commissions if they deem content to violate their guidelines, even if you... View More

1 Answer | Asked in Consumer Law and Health Care Law for Colorado on
Q: Am I required to use a health insurance agent I contacted through a phone call?

I'm looking to buy health insurance and I contacted a health insurance company to see if a doctor was in their network. A health insurance agent answered the phone and asked me some personal info and asked me if I agreed to have her as my only agent. If I agreed over the phone to have her as... View More

Tim Akpinar
Tim Akpinar
answered on Jul 13, 2024

A Colorado attorney could advise best, since consumer protections for insurance transactions usually involve state laws. But your question remains open for two weeks. Until you are able to consult with a Colorado attorney, one option is to check with the Dept of Insurance in your state. Most states... View More

1 Answer | Asked in Civil Litigation, Consumer Law, Contracts and Small Claims for Colorado on
Q: My car is being held against my will for repairs that will not be done. What are my options?

Car was brought in for inspection and repair of hail damage. The car has been inspected and deemed a total loss, so no repairs have been done. I want to pick up the car but repair facility insists upon over $7,000 for “storage and administrative fees”. Again, apart from my insurance company’s... View More

Nelson Patrick Boyle
Nelson Patrick Boyle
answered on Nov 15, 2023

First, call your insurance company and ask them to help. If your insurer won't help, ask why and get it in writing. If your insurer cannot resolve it, consider calling the Attorney General's consumer fraud hotline or making a complaint with the BBB. You may need to hire a lawyer if those... View More

1 Answer | Asked in Animal / Dog Law, Banking, Collections and Consumer Law for Colorado on
Q: Will a debt collection agency repossess my dog? how can I prevent that?

I fell behind on payments after losing my job.

The payments were towards a leasing agreement for a dog I purchased over a year ago. The amount on the lease was already much higher than the price that was listed on the dog but I didn't find out until after I signed the leasing... View More

James L. Arrasmith
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answered on Nov 12, 2023

In Colorado, the legality of repossessing a pet under a lease agreement can be a complex issue. Typically, pets are considered personal property, but repossession of an animal raises ethical and legal questions that are distinct from repossessing inanimate objects. If your lease agreement... View More

1 Answer | Asked in Consumer Law and Health Care Law for Colorado on
Q: Can a Dr office charge you more money for your bill after you have paid it in full?

Was seen at an urgent care, paid cash for my bill, & no insurance was charged.

Dr office is now saying they made an error in billing & that I owe more money. I asked for an itemized bill & they are double charging me for an injection fee.

Is this something they can do?

Tim Akpinar
Tim Akpinar
answered on Oct 7, 2023

A Colorado attorney could advise best, but your question remains open for a week. Until you have the chance to consult with a local attorney to look at the claim under state-specific laws, generally speaking it could depend the plan, the time period, applicable fee schedules for the procedure,... View More

2 Answers | Asked in Consumer Law, Real Estate Law and Civil Litigation for Colorado on
Q: I purchased a home in march 2023. There are so many problems with it. Cracked and crumbling foundation, plumbing and

Electrical issues just to begin with. Seller did not disclose any of this to us. Inspection was done but inspector did not bring this to our attention. What kind of lawyer am I looking for, for this type of matter and would i use the same lawyer against both the seller and inspector?

James A. Greer
James A. Greer
answered on Sep 27, 2023

Dear FAILURE TO DISCLOSE claimant: The type of lawyer you need is a real estate and construction experienced lawyer. And, no, you shouldn't expect to have to hire separate counsel for your claim of (1) Failure to Disclose, and (2) Negligent Inspection. I am hopeful that you have a standard... View More

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3 Answers | Asked in Consumer Law, Civil Litigation and Contracts for Colorado on
Q: prepaid dance lessons for my daughter. She has decided not to use this studio. The dance studio is refusing refund.

Studio is stating that prepaid money cannot be refunded only applied to lessons. Is there legal standing to demand a refund?

T. Augustus Claus
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answered on Sep 14, 2023

In Colorado, your ability to demand a refund for prepaid dance lessons largely depends on the terms and conditions stipulated in the contract or agreement you entered into with the dance studio. It is essential to carefully review the contract, paying particular attention to provisions related to... View More

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1 Answer | Asked in Consumer Law and Contracts for Colorado on
Q: Do I have a case to sue a landscaper at fault grade and drainage alteration?

A storm came through in April and flooded around our window wells sending water into our basement damaging areas of two rooms. Builder said landscaper trapped water up against the house with a concrete walkway that didn’t have a drain. A consulting company came and reshot the grade and determined... View More

Kammie Cuneo
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Kammie Cuneo
answered on Aug 15, 2023

The decision to engage in litigation should be economically rational. From the explanation above, it appears that the damage resulting from the original landscaping contractor's has been assessed at about $11,000 (the cost of fixing the errors). It is unclear whether there is a fee shifting... View More

1 Answer | Asked in Consumer Law and Construction Law for Colorado on
Q: Hello I hired a contractor to demolish a trailer and haul it to the landfill about 1 year and 8 months ago.

He charged me $3,000 and asked for cash I paid it. Then I hired him to install a water line he asked for $5,000 down out of the $8k bid to install. it took him 1yr 8mo to finish I assumed I only owe him $3k but he just sent me an invoice asking for $6k more for the water line and $3k more for the... View More

Maurice Mandel II
Maurice Mandel II
answered on May 28, 2023

You spent $8,000 with a contractor on a verbal agreement? It's worth the paper it is written upon. You should contact your state contractor licensing board, because they may have requirements that contracts over a certain amount are required to be in writing, if the contractor failed to do... View More

1 Answer | Asked in Consumer Law, Contracts, Civil Litigation and Construction Law for Colorado on
Q: Contractor purchased materials on my CC, most never delivered/installed, he disappeared after demo, what is my recourse?

I hired a GC & signed a contract to remodel my bathroom. I have not received a copy of this contract despite asking every day. The contract stipulated an est of $15k-a $4k deposit & $4k upon completion & I would pay for materials. The GC showed references & licensing info & they... View More

Ben Volpe
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answered on Apr 19, 2023

I suggest considering a demand letter to the contractor regarding the issues. Keep in mind if there are construction defect issues, you'll need to consider a notice of claim letter per the Construction Defect Action Reform Act. If they do not make an effort to resolve the situation, you may be... View More

1 Answer | Asked in Consumer Law and Collections for Colorado on
Q: If we are on social security and can't pay our credit cards can they sue us
Joel Gary Selik
Joel Gary Selik
answered on Mar 29, 2023

Yes, they can soon. But this does not mean they’ll be able to collect anything from you. All your money and assets might be exempt.

1 Answer | Asked in Consumer Law, Contracts and Landlord - Tenant for Colorado on
Q: If I signed a lease w a private owner landlord of a condo, whom I've dealt with for all issues that arise,and whom

I've paid Rent to, hires a new realtor/management company 6 months into the year lease. I owe no obligation to the new realtor, because I never entered into a new contract w them?

Michael Joseph Larranaga
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answered on Nov 9, 2022

That depends on the contract. Typically your duty is to the property owner but they have the option of hiring a property manager to act as their agent. If you are asking then that means there is a potential problem. You should contact an attorney to help you work through it.

Please be...
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1 Answer | Asked in Consumer Law, Personal Injury and Municipal Law for Colorado on
Q: Yellow water, has a bad smell and when taking a shower causes stinging. Is this normal for colorado springs water?
Tim Akpinar
Tim Akpinar
answered on Oct 20, 2022

A Colorado attorney could advise best, but your question remains open for two weeks. It doesn't sound normal. Shower water isn't supposed to sting. There are law firms that handle toxic tort matters (these are cases that deal with exposure to toxic or hazardous substances). But the first... View More

1 Answer | Asked in Consumer Law and Lemon Law for Colorado on
Q: I am an international student and bought an used car in Jan 8 convinced by the fact that the Carfax was clean.

But very soon it presented overheating problems. On Jan 17, 9 days after the purchase, I took it for an oil exchange at Grease Monkeys, where they made the following comments on the invoice:

- COOLANT SYSTEM LEAK

- ENGINE OIL LEAK

- HEAD GASKET LEAKING

Which... View More

Michael Joseph Larranaga
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answered on Sep 19, 2022

While this is not my area of expertise, I would check into the state's lemon laws. If you purchased the vehicle from a dealer you might be able to return it or have them fix some of the issues. I recommend checking the colorado bar's website under the licensed lawyer tool to look for... View More

1 Answer | Asked in Consumer Law, Criminal Law, Products Liability and Arbitration / Mediation Law for Colorado on
Q: Bought a home through champion homes. paid for it ,said it would ship in 2 week its been 6 and cant get any help

The broker stopped after the deposit and took $19000 off the top in Feb 2021and stopped working on my behalf, had to go to another dealer for help or to his boss , who is who I dealt with, but there is Money issues that I didn't get credit for said they would sell home if payment wasn't... View More

Kevin Michael Strait
Kevin Michael Strait
answered on Mar 23, 2022

You are buying a modular or manufactured home in Colorado. The law covering this purchase is a combination of contract law for the sale of goods and real estate law. Your purchase should have come with a sales agreement that clearly states the sales price and the delivery date. Even a statement... View More

1 Answer | Asked in Insurance Bad Faith, Consumer Law, Business Formation and Business Law for Colorado on
Q: If I own a vehicle and would like to rent it out for profit, can that individual use vehicle themselves for profit?

I charge someone to rent my vehicle. They then use vehicle for Ride Share App then return vehicle after 6hr.

Kevin Michael Strait
Kevin Michael Strait
answered on Jan 31, 2022

I see that you are in West Virginia but asking about laws in Colorado. The Colorado law supports you leasing your automobile to someone who then uses it for profit. Leasing an automobile to another person or business can be done at a profit to yourself (just be sure to tell your CPA about that... View More

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