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Kentucky Consumer Law Questions & Answers
1 Answer | Asked in Criminal Law and Consumer Law for Kentucky on
Q: Walmart incident, court papers, first-time offense advice?

I was involved in an incident at Walmart where I was scanning items while my fiancé was bagging them, and I accidentally didn't scan some food items. Walmart called the police, and I've been told that I will receive court papers in the mail. I've never been in trouble with the law... View More

Timothy Denison
Timothy Denison
answered on Apr 2, 2025

They will most likely divert your case as a first time offender and it should ultimately be dismissed.

1 Answer | Asked in Landlord - Tenant, Civil Litigation, Consumer Law and Real Estate Law for Kentucky on
Q: Do I need to name an employee defendant for false representation to sue employer?

I was told verbally, in emails, and through the contract that my apartment complex had a non-smoking policy that was strictly enforced. However, I later found out this was not true. This false representation was the sole reason I decided to move into the complex. I sent numerous emails to address... View More

Timothy Denison
Timothy Denison
answered on Mar 27, 2025

You will need to name the employee defendant as well as the employer.

1 Answer | Asked in Health Care Law, Consumer Law, Criminal Law and Insurance Bad Faith for Kentucky on
Q: Issues with driver under influence for medical transport in KY

My medical insurance covers transportation to my doctor every morning through Green Cab in Louisville, Kentucky. On multiple occasions, my assigned driver has attempted to drive under the influence. I have reported this to Green Cab, but the issue persists, causing me to be late or miss... View More

Timothy Denison
Timothy Denison
answered on Mar 25, 2025

Next time you believe he is under the influence, call the police instead.

1 Answer | Asked in Real Estate Law, Consumer Law and Civil Litigation for Kentucky on
Q: How can we regain property rights with a cell tower lease issue?

I recently purchased a property with a cell tower, and I was unaware of a perpetual lease held by another company. There were no disclosures regarding this lease in our purchase agreement or deed. The company that holds the lease is unlikely to sell their rights back to us. Our lender conducted a... View More

Timothy Denison
Timothy Denison
answered on Mar 24, 2025

If it was not disclosed, you may be able to make a claim against your title policy and/or the seller. If the cell phone company’s right of use is not recorded, you might possibly be able to terminate the lease.

1 Answer | Asked in Consumer Law, Contracts and Personal Injury for Kentucky on
Q: Dealership in Kentucky not processing title transfer, affecting insurance claim and causing financial loss.

I purchased a car on February 4, 2025, from Tim Short Auto Group in Lexington, KY. On February 16, 2025, the car was hit while parked and totaled. My insurance company cannot process my claim because the dealership still has not processed the original title from the previous owner to themselves,... View More

Timothy Denison
Timothy Denison
answered on Mar 25, 2025

Yes. You have a case against them. You should hire a lawyer and file suit.

2 Answers | Asked in Banking and Consumer Law for Kentucky on
Q: Atlas Bank froze my account, demanded ID & access to another bank, holding $1,200. Legal? What to do?

I opened an account with Atlas Bank app six weeks ago and set up direct deposit, receiving around $1,200. When I tried to withdraw the money, they froze my account, demanding ID verification. Despite providing several images and a temporary ID, they refused to unlock my account for more than a... View More

Timothy Denison
Timothy Denison
answered on Mar 16, 2025

Not legal unless you have some prior indebtedness to Atlas Bank. Hire a lawyer to sue them and report them to the Kentucky Banking Commission.

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1 Answer | Asked in Traffic Tickets and Consumer Law for Kentucky on
Q: Pulled over in Kentucky with expired tags and no insurance; options and penalties?

I was pulled over in Kentucky with expired tags for two years and no insurance. The officer cited me for these violations. I have no prior violations, and although I am getting insurance today, I don't have the funds to renew my tags. What are my options, and what potential penalties am I facing?

Timothy Denison
Timothy Denison
answered on Mar 16, 2025

If the tags are corrected, they will likely be dismissed. If you did not have insurance, that will likely be a $500 fine and court costs, part of which may be suspended by the Court. No insurance is also an enhanceable offense, which means if you get another No Insurnace charge within five years... View More

1 Answer | Asked in Consumer Law, Contracts and Products Liability for Kentucky on
Q: Can a dealership take my car back if I'm current on payments but have ongoing issues?

I'm in a situation with a "buy here pay here" dealership where they are threatening to take back my car. I am not behind on payments, but there have been ongoing issues with the car. The dealership offers a VIP package that includes repairs, but they have refused to fix the... View More

Timothy Denison
Timothy Denison
answered on Mar 14, 2025

No. They cannot.

1 Answer | Asked in Consumer Law and Real Estate Law for Kentucky on
Q: How to retrieve a car illegally towed without court in KY?

In March 2024, my car (a Cadillac) was illegally towed from a business parking lot in Cave City, KY, with no signs indicating no parking or tow-away zones. The towing company, Alvey's Towing, was rude and only mentioned they received a call to tow my car. They demanded my car key to return my... View More

Timothy Denison
Timothy Denison
answered on Mar 14, 2025

You will have to pay the tow fee. Otherwise, you will have to go to court.

1 Answer | Asked in Consumer Law, Contracts and Products Liability for Kentucky on
Q: Bought a title jumped car with refund promise. Who's in legal trouble?

I bought a car through Facebook from someone who turned out not to be the real owner, as he had title jumped the vehicle. In writing, he promised a refund for any major mechanical issues, but now neither he nor the real owner wants the car back. The car has a slipping transmission, which... View More

Timothy Denison
Timothy Denison
answered on Mar 14, 2025

You will not face any legal issues but you should probably hire a lawyer and sue both the seller and the owner for fraud.

0 Answers | Asked in Consumer Law and Energy, Oil and Gas for Kentucky on
Q: Can Kentucky Power attach another person's bill to mine without consent?

I've disputed the fact that Kentucky Power attached a power bill for my brother's address to my power bill, claiming I agreed to pay it. I've never consented to this responsibility, nor was there a written agreement. Despite my dispute, they insist on the attachment. What can I do to... View More

1 Answer | Asked in Consumer Law, Contracts and Personal Injury for Kentucky on
Q: Can I sue for a failing transmission after purchase if seller promised repair?

I purchased a truck for $5,000 three weeks ago, and the seller knew the transmission was failing. Before buying, he advised me to have it inspected, claiming he would fix any issues. Upon inspection, I found out that repairing the transmission will cost $6,300, as there are metal pieces in the... View More

Timothy Denison
Timothy Denison
answered on Mar 7, 2025

I would first write to the seller asking him to repair the truck via the verbal agreement. If he fails to repair it, you can sue and with three witnesses, might give you a pretty good case.

1 Answer | Asked in Consumer Law and Contracts for Kentucky on
Q: Unauthorized air conditioner installation contract issue.

I received a quote for an air conditioner installation from a company, with an expected cost between $5,000 to $7,000. Instead, the quote altered to an unrealistic $10,000 to $27,000, which was beyond my capability. I did not agree to this and did not sign any contract. The company claims they... View More

Timothy Denison
Timothy Denison
answered on Feb 25, 2025

Don’t pay it and wait h for them to sue, then you can counterclaim for fraud and lack of authorization to install.

1 Answer | Asked in Car Accidents, Consumer Law, Contracts and Insurance Defense for Kentucky on
Q: Insurance paid first lienholder, not second; what should I do?

My car was totaled in an accident caused by another driver, and it had two lienholders on the title. The first lienholder was paid by the other driver's insurance company, but instead of paying the secondary lienholder, the insurance company sent the money directly to me. I used the funds to... View More

Timothy Denison
Timothy Denison
answered on Feb 17, 2025

Contact the second lienholder and see if continued payments are acceptable. In any event, you are solely liable to the second lienholder as you used their secured funds to purchase the new automobile.

2 Answers | Asked in Consumer Law, Civil Litigation and Criminal Law for Kentucky on
Q: Dispute over forced payment for tow truck services in vehicle sale.

My fiancé sold a vehicle to a buyer, and the buyer arranged for a tow truck to come to our home to pick it up. The buyer needed a jump box, and when asked, my fiancé assisted by using the tow truck driver's jump box. The buyer paid the tow truck driver, but the driver also requested payment... View More

John Amos Whatley
John Amos Whatley
answered on Mar 11, 2025

Your fiancé may have legal grounds to dispute the payment, as he did not request the tow truck's services and had no contractual obligation to pay. To address the situation, he should gather all relevant documentation, including receipts, communications, and any witness statements confirming... View More

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2 Answers | Asked in Bankruptcy and Consumer Law for Kentucky on
Q: How or what to do I am being sued for credit card debt I am unable to pay

I have no personal property a ca I am making payments on

Timothy Denison
Timothy Denison
answered on Feb 4, 2025

You may want to look I to filing a Chapter 7 bankruptcy

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1 Answer | Asked in Consumer Law for Kentucky on
Q: Is it legal for a doctor's office to charge a surcharge on a debit card ran as a credit, she asked prior to running.

The receipt emailed does not show it as a separate line item.

Timothy Denison
Timothy Denison
answered on Jan 9, 2025

Yes. It is.

1 Answer | Asked in Consumer Law for Kentucky on
Q: I am in ky. My wife has a credit card in her name. She is unemployed due to an illness so She has no income.

Am I responsible to pay her bill as her husband?

Can the collection agency come after her assets like her car that is paid off

Timothy Denison
Timothy Denison
answered on Jan 9, 2025

No. You are not responsible for paying her bill. Yes. If they get a judgment against her, they can come after assets listed in her name.

1 Answer | Asked in Consumer Law and Lemon Law for Kentucky on
Q: My mother in law bought a 2013 Jeep here in Kentucky at the end of September she has only drove it not even 100 miles

They sold off her loan to another company within 30 days of ownership this is a buy here pay here lot her engine is now seized due to water in the radiatior froze up they armor all the engine bay and whole car. This was not disclosed at the time of sale is there anything that can be done for this?

Timothy Denison
Timothy Denison
answered on Jan 10, 2025

You could potentially sue them for breach of contract and warranty unless it was purchased “asis.”

1 Answer | Asked in Consumer Law and Lemon Law for Kentucky on
Q: 17 Ford escape with a known manufacturer defect that they have recalls for but not on my vin. What are my options if any

My car has a coolant intrusion, the 21n12 customer satisfaction program is a one time free fix the for the intrusion wirh stipulations from what I understand are manufactured at the Louisville plant under 80'000 miles. The local dealers couldn't understand why my car wasn't covered.... View More

Timothy Denison
Timothy Denison
answered on Dec 17, 2024

Are you having coolant intrusion issues with your vehicle? If so, you may have a remedy. Your narrative doesnt indicate whether your vehicle is actually and currently affected or not.

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