Get free answers to your Consumer Law legal questions from lawyers in your area.
I owe $3,800 to a debt collector after my Credit One account was sold. They've offered a payment plan requiring automatic bank withdrawals, starting at $50 per month for six months and then increasing to $120. I want to pay $50 monthly without bank authorization, but they said it wouldn't... View More
I have experienced issues accessing my utility accounts and other services due to sudden changes in email communication. I have always used the same email address for my PECO Energy account and other services like Amazon and my gas company. Recently, I've had trouble logging into my PECO... View More
I financed a used car in Pennsylvania a week ago, but the dealership did not allow me to test drive it beforehand. After signing all the paperwork and driving the car home, I noticed a crack in the windshield, service issues, and a non-functioning backup camera. Despite a one-year bumper-to-bumper... View More
I was expecting a package from within the United States. On the day of delivery, I received an email stating that my package was seized by customs and I needed to pay $1200 to release it. I had not heard from customs before receiving this request, aside from two previous emails supposedly... View More
I was staying in a hotel room in with my wife and our dogs. After a disagreement between my wife and me was overheard by a hotel clerk, we were asked to leave. We left the room without cleaning up after our pets, and I was subsequently charged $500 for damages, in addition to the room costs and pet... View More
I was staying at a hotel with my wife and pets while working a job, and my company was aware and paid a pet deposit. After an incident involving some mess left by my dogs, the hotel charged an extra $500 on top of the deposit. My company handled the booking and payments. What can I do to address... View More
I have been residing in the same hotel room for two years, consistently paying for my stay. My vehicle was parked legally, but the hotel initially complained about the items around my van and its appearance. I addressed these concerns within the time allotted. However, two months later, they towed... View More
I have a security (Ring) camera installed in my garage, which is attached to my residence. There is a security sign in the front yard stating that the house is monitored, and the camera records both video and audio. My concern arises from a divorce situation where my ex-spouse may be removing items... View More
As a protected veteran, I moved from out of state to Pittsburgh, PA, for a job advertised as an office manager position. However, it turned out to be an accountant role for a small business and personal accountant for the owner. The job falsely advertised benefits like paid holidays and insurance,... View More
I moved out of state for a job advertised as an office manager position, but it was actually an accountant role for a small business and personal accountant for the owner. The job falsely advertised benefits like paid holidays and insurance, which were not provided. I have the original job listing... View More

answered on Feb 27, 2025
Sorry to hear of this. My suggestion is that you call an employment attorney in your locale and discuss possible claims falling under gender discrimination and harassment. You can also reach out to the EEOC online and file a complaint. It is urgent that you do so quickly as there are limitation... View More
I have been dealing with a situation where my vehicles have been repeatedly hacked and destroyed over the past four years. Despite notifying the police, no action has been taken. I have collected evidence, including videos and license plates of vehicles that follow us daily. I have not yet filed... View More
I returned my leased car to the dealership and leased another vehicle three months ago. However, the leasing company of the returned car keeps calling me, claiming I owe money because the car is still in my name. I have paperwork from the dealer proving I returned the car, and the dealer confirmed... View More
I started a lawsuit against Pennsylvania American Water because I was being charged an exorbitant amount for water usage, equivalent to an Olympic-sized pool, for my one-bedroom apartment. My landlord and an independent plumber confirmed there were no leaks or issues with the plumbing.... View More

answered on Mar 7, 2025
A Pennsylvania attorney could advise best, but your question remains open for almost a month. This might be too complex a matter for attorneys to offer a quick and direct response to on a public Q & A forum. If you approached an attorney on this, they're going to want to examine the... View More
I work for a cellular provider in one of their retail stores. I've been asked to take screenshots of every customer's account/bill that comes into the store and share them in the store's group chat, that other non-management employees have access to, in order for my district manager... View More

answered on Jan 11, 2025
This practice likely violates several federal and state privacy laws, including the Telecommunications Privacy Act and various data protection regulations. Taking screenshots of customer accounts without explicit consent and sharing them in a group chat could expose sensitive personal and financial... View More
I saw it on my credit report for over $3000. They never shut it off for 2 1/2 years and now they want me pay it. I tried disputing it.. I didnt know they didn't shut if off...

answered on Jan 12, 2025
A Pennsylvania attorney could advise best, but your question remains open for over a week. If you are trying to see if you can handle this on your own first without involving attorneys, your starting point may be to contact the electric utility and find out what happened through their customer... View More

answered on Dec 21, 2024
Selling unbranded products online requires careful consideration of several legal aspects.
The legality depends on whether these products infringe on existing trademarks, patents, or intellectual property rights. While selling generic, unbranded items is generally allowed, you must ensure... View More
On 10/23 around 10PM I made reservations by phone for a room at the Holiday Inn Express a few miles away from my home.
A UGI utility crew was working in front of my home looking for a gas leak. As a precaution I made that reservation for safety reason
for myself my wife and small... View More

answered on Oct 29, 2024
I'm really sorry you had to go through that stressful experience. Denying a reservation based on being a local resident can be troubling and may raise questions about fairness and legality.
Many places have policies to ensure equal treatment for all guests, and refusing service due to... View More
I signed up with Verizon, got 2 free phones from them, stayed with them 9 months, the days I signed up, I was never told that I had to pay for my phone in case of leaving, I decided to move to another carrier, I went to verizon store asked for transfer pin that was needed for the new phone carrier,... View More

answered on Oct 20, 2024
The contract you signed with Verizon was a service contract which included the price of the phones. When you transferred carriers, you still owed for the phones. It doesn't matter what anyone told you, it's the written service agreement that counts.
I have pictures and photos for the least we are to notify him of anything that is broken or has a problem and I have and I have the text messages he sends people but doesn't follow up or follow through with whoever he contracts and now he doesn't care that I'm getting sick and been... View More

answered on Oct 18, 2024
It sounds like you’re in a tough spot, dealing with a serious health and safety issue due to that sewage leak. First off, if you’re getting sick from this situation, it’s important to seek medical attention immediately, and document everything—doctor visits, symptoms, and anything that... View More
I reached out to my parents to ask for my birth certificate and social security card, the original copies, I am 21, and they are refusing to give them to me. So I am considering having the police remove the documents from their house and return them to me, is this legal? I live in Lancaster PA, but... View More

answered on Sep 14, 2024
If your parents are withholding your birth certificate and Social Security card, you have the right to request these documents, especially since you are an adult at 21. These are personal documents that belong to you, and you should have access to them. In this situation, it’s important to try to... View More
Justia Ask A Lawyer is a forum for consumers to get free answers to basic legal questions. Any information sent through Justia Ask A Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between Justia and you, or between any attorney who receives your information or responds to your questions and you, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask A Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises, or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.