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Wisconsin Consumer Law Questions & Answers
0 Answers | Asked in Traffic Tickets and Consumer Law for Wisconsin on
Q: Pulled over for plates not matching car after private purchase; what to do?

I recently bought a car from a private seller and was using temporary plates. I was pulled over while moving the car across the street, and I was told that the plates don't come back to the car. I was not aware of any issues with the plates prior to being stopped. What should I do next?

0 Answers | Asked in Car Accidents, Consumer Law and Landlord - Tenant for Wisconsin on
Q: How to resolve vehicle repair fee dispute after accident with delivery truck?

I had my parked car backed into by a delivery company's truck, and they accepted full responsibility. My insurance suggested letting the company handle the claims. I received two repair estimates over $10k, though the car isn't worth that much. The claims department made a satisfactory... View More

1 Answer | Asked in Collections and Consumer Law for Wisconsin on
Q: How to stop debt collector from contacting my family?

I am dealing with a debt collector who has contacted my family members over ten times in the past two months, despite me having sent two emails requesting them to stop. The debt collector has provided the name of their company, and I have documentation of their calls and my emails. What steps can I... View More

Matthew McKenna
Matthew McKenna
answered on Mar 6, 2025

Contact a consumer protection attorney in Wisconsin familiar with the Fair Debt Collection Practices Act. Keep all of the records you have available to provide to the attorney. Let me know if you have any questions.

0 Answers | Asked in Car Accidents, Consumer Law and Civil Litigation for Wisconsin on
Q: Can I retrieve my car from a tow yard in WI if the towing was illegal?

In Wisconsin, my car was towed from a hotel where I was a guest after I was arrested. The hotel was informed of my situation, and there were no signs indicating towing rules or restrictions. I received no notice from the tow yard. Can I legally enter the tow yard to retrieve my car using my own... View More

0 Answers | Asked in Consumer Law and Insurance Bad Faith for Wisconsin on
Q: Denied insurance claim due to no pre-authorization, can I fight this?

I called my insurance company to inquire about pre-authorization for a CT scan. Over the phone, the agent informed me that no pre-authorization was required. I confirmed this twice, and based on that information, I went ahead with the CT scan. Now, I have received an explanation of benefits stating... View More

0 Answers | Asked in Consumer Law, Contracts and Products Liability for Wisconsin on
Q: Seeking reimbursement for a repair due to faulty engine replacement on a 2016 Mazda CX-9.

I had an engine replacement done on my 2016 Mazda CX-9 in 2022 due to a cracked cylinder head, which was paid out of pocket. Recently, 4-5 months post-replacement, the engine began leaking oil. After moving, I took the car to a local Mazda dealership multiple times, and they initially concluded... View More

0 Answers | Asked in Consumer Law for Wisconsin on
Q: Receiving calls about a claim from Sally Adams, unsure of legitimacy. What should I do?

I've been receiving repeated calls from someone named Sally Adams, who gave me a claim number but didn't mention a business or company name. The message states that they have tried to reach me multiple times and claim they will contact my place of employment. They urge me to contact their... View More

0 Answers | Asked in Landlord - Tenant, Consumer Law, Employment Discrimination and Small Claims for Wisconsin on
Q: Should I file in small claims or wait for eviction subpoena for ongoing tenant/landlord dispute in Wisconsin?

I have been dealing with several issues with my property manager since May 2024 after asserting my right to peaceful enjoyment of my apartment. They have issued four eviction notices for alleged non-payment of rent, late payments, and unpaid late fees, despite having proof against these claims.... View More

1 Answer | Asked in Consumer Law for Wisconsin on
Q: I received a $250 deposit from golf clubs on Facebook marketplace but the buyer backed out. Am I required to refund it?
David S. Burleson
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answered on Jan 7, 2025

It is never a good idea to put a deposit down on something purchased through Facebook's Marketplace. That being said, if the item being sold is as described and the communications make it clear that the deposit is non-refundable then I'm guessing that Facebook, through its dispute... View More

1 Answer | Asked in Consumer Law, Intellectual Property and Trademark for Wisconsin on
Q: internet law, trademark law and intellectual property law. Can you help for me?

I registered a domain. Facebook sent me a letter not to do anything with the domain. This domain now belongs to Facebook

James L. Arrasmith
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answered on Feb 27, 2024

If you've registered a domain and received a letter from Facebook claiming the domain now belongs to them, it’s likely because they believe your domain infringes on their trademark rights. Trademark law protects brands and trademarks from use that could cause confusion among consumers about... View More

1 Answer | Asked in Consumer Law and Public Benefits for Wisconsin on
Q: I live in Wisconsin and just my kids receive badgercare. Am I exempt from wage garnishment?
T. Augustus Claus
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answered on Jan 18, 2024

In Wisconsin, BadgerCare, which is the state's Medicaid program, provides health care coverage to eligible individuals and families. While BadgerCare itself does not necessarily exempt someone from wage garnishment, the rules regarding wage garnishment generally fall under federal and state... View More

1 Answer | Asked in Consumer Law, Family Law and Gov & Administrative Law for Wisconsin on
Q: My bro. buried w/no marker. Cemetery says I have to put up marker. Bro. is POS. I will not do it. Who is responsible?
T. Augustus Claus
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answered on Aug 9, 2023

In Wisconsin, the responsibility for placing a marker on a burial plot often falls on the family of the deceased. While cemeteries may encourage or require markers to be placed for identification and maintenance purposes, it is generally the family's decision whether to do so. If you choose... View More

1 Answer | Asked in Bankruptcy, Consumer Law and Collections for Wisconsin on
Q: What is the best approach to negotiate with a collection agency after garnishments have been issued?
J. David Krekeler
J. David Krekeler
answered on Jun 3, 2023

A: There is no single best approach to negotiating with a collection agency. How you proceed will depend upon the facts and circumstances.

But there are some basic considerations. Always start with goals. what are you hoping to accomplish? What is it that your opponent wants? Perhaps more...
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1 Answer | Asked in Consumer Law, Criminal Law, Employment Law and Civil Rights for Wisconsin on
Q: We're my rights violated under the Fair Credit Reporting Act (FCRA) and if so do I have any recourse?

I consented to a consumer report background check at my employer when up for promotion. An old active arrest warrant was discovered on the check. The employer did not notify me of the issue directly and instead contacted local law enforcement who then came looking for me. I do not believe the... View More

Bart Kaspero
Bart Kaspero
answered on Apr 3, 2023

The situation you have shared is very concerning and may very well be a violation of employment background check compliance (such as through the Fair Credit Reporting Act) as well as a number of related obligations imposed on employers who order criminal history information reports from third... View More

1 Answer | Asked in Consumer Law and Health Care Law for Wisconsin on
Q: can walgreens legally sell a skin cream lotion that contains enough thc to cause a positive drug test ? milwaukee wi
John Michael Frick
John Michael Frick
answered on Mar 21, 2023

Yes, Walgreens can sell skin lotion that contains THC.

It is widely believed that topical skin creams containing THC will not cause a positive drug test for many very good reasons but there is no definitive research on this issue.

People who are about to undergo a drug screen for...
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1 Answer | Asked in Consumer Law and Land Use & Zoning for Wisconsin on
Q: Powere company came to trim trees, took half my tree, and left. Is there anything I can do about it? Vandalism charges?

They are offering to take the tree but not grind the stump out, is there an obligation to actually fix the issue

Tim Akpinar
Tim Akpinar
answered on Sep 20, 2022

A Wisconsin attorney could advise best, but your question remains open for two weeks. Electric utilities nationwide have broad authority when it comes to protecting and maintaining their transmission infrastructure, including removing trees and other hazards that could ice, bring down cables, and... View More

3 Answers | Asked in Bankruptcy, Consumer Law and Civil Rights for Wisconsin on
Q: Can a collection firm charge a 6% interest on a court order amount
J. David Krekeler
J. David Krekeler
answered on Apr 25, 2022

Maybe, but probably not. You are apparently in Wisconsin, and you refer to “a court order amount.”

If by this you mean a judgment, then the rate is set by Wisconsin statutes. The judgment interest rate applicable to civil actions is 1% plus the prime interest rate in effect on January...
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1 Answer | Asked in Consumer Law and Personal Injury for Wisconsin on
Q: Is there a class action for use of the OGX Shampoos/Conditioner irritating the scalp & making hair fall in WI also?

I have been using the OGX products on my hair. I have a variety of them that I use. I have been wondering why my scalp is itchy and why I am losing hair. It clogs up my vacuum, that is how much hair I’ve been losing. I also have seen clumps in the shower. And every time I brush or comb my hair,... View More

Tim Akpinar
Tim Akpinar
answered on Aug 2, 2021

A Wisconsin attorney could advise best, but your question remains open for three weeks. One option is to go online and research firms handling cases for the products you mention and contact them to determine the current disposition of whether they are still handling cases. Firms that handle... View More

1 Answer | Asked in Consumer Law and Contracts for Wisconsin on
Q: How to handle a company that failed to complete contract and their loan company seeking payments?

Hired a company to remodel bath/tub area. They put in wrong materials, wrong (cheap) hardware, total sloppy job. We had local manager come in, he said they have to tear out and start from scratch. Then we never heard from them again. Multiple phone calls to salesman/manager/corporate HQ have gone... View More

Nathan DeLadurantey
Nathan DeLadurantey
answered on May 18, 2021

It sounds like you may have claims against the contractor - and defenses on the loan. It will be based (in part) on some additional facts and the contents of any written documents you signed. I suggest contacting a Wisconsin consumer lawyer for a free consultation to discuss your rights and options.

1 Answer | Asked in Consumer Law and Car Accidents for Wisconsin on
Q: WI Stat 779.415(1g)(a)(a) Does this mean tow is $100 max and storage $10 per day max?
Nathan DeLadurantey
Nathan DeLadurantey
answered on Mar 1, 2021

Without more facts, it is difficult to answer your question. The statute has different application depending on the type of the vehicle, and other facts surrounding the vehicle.

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