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Maryland Consumer Law Questions & Answers
1 Answer | Asked in Animal / Dog Law, Small Claims and Consumer Law for Maryland on
Q: Do I need a public defender for a vet bill dispute in small claims?

A veterinarian's office ran a test on my pet without my knowledge or approval and did not inform me until I called to make an appointment months later. They claimed I owe $80 for the test, despite not discussing or approving it, and they cannot find any record of my approval. I refused to pay,... View More

Mark Oakley
Mark Oakley
answered on Mar 10, 2025

The Public Defender's Office only represents person charged with a criminal offense who cannot fford a lawyer to defend the charges. You are being sued in civil court for an unpaid debt or for breach of contract. Persons appearing in civil court cases are not entitled to receive free legal... View More

0 Answers | Asked in Landlord - Tenant, Personal Injury and Consumer Law for Maryland on
Q: What can I do if Rent-A-Center claims I'm responsible for TV damage after it fell on my head?

I rented a 65-inch LG television from Rent-A-Center, and it accidentally fell on my head while I was sweeping, breaking the screen and leaving it non-functional. A worker initially assured me that the damage would be covered, but the manager later told me I am responsible. The manager also... View More

0 Answers | Asked in Personal Injury, Landlord - Tenant, Consumer Law and Public Benefits for Maryland on
Q: Seeking help to recover towed car, tow bill over $3000, in Maryland after assault incident.

I am homeless and was sleeping in my car parked at a hotel in Edgewood, Harford County, Maryland. I was assaulted and taken to the hospital, and during that time, my car was towed without my knowledge. The towing bill is now over $3000. I've contacted the police and have a police report... View More

1 Answer | Asked in Collections, Identity Theft and Consumer Law for Maryland on
Q: Can I sue for damages from SSN identity theft affecting mortgage? MD

I discovered an account in collections on my credit report that was fraudulently opened using my SSN. I reported the identity theft to my local police department and disputed the account with Experian, which removed it. However, Transunion has not removed it, and as I'm applying for a... View More

Matthew McKenna
Matthew McKenna
answered on Feb 25, 2025

I would contact a consumer protection attorney familiar with the Fair Credit Reporting Act to determine if there is an actionable claim against Trans Union. If there is an actionable FCRA claim, there's a chance that this increased interest rate can be used as damages but tough to determine... View More

0 Answers | Asked in Consumer Law and Libel & Slander for Maryland on
Q: How to stop Facebook from showing pornographic ads damaging my reputation?

For the past 2+ months, Facebook has been showing me pornographic ads while scrolling, even after multiple reports. Sometimes ads are removed, but often they remain. Facebook has not responded to my attempts for support. The issue occurs in public places, like when I was at a bar, leading to an... View More

1 Answer | Asked in Consumer Law for Maryland on
Q: Yes, can a restaurant place collections on me

In June 2024 I had a baby shower and placed the catering order at a company. I thought I paid online but when my fiancé got to the location, he asked if I if he needed to pay they said no he want to make sure that he didn’t need to pay and they said no in January I get a call stating that the... View More

Mark Oakley
Mark Oakley
answered on Feb 24, 2025

The restaurant can sell the unpaid account to a collection agency, or retain a collection agency for a fee, to try and collect the past due amount owed. If you do not work something out with either the restaurant or the collection agency that takes over collection of the debt, then eventually they... View More

1 Answer | Asked in Consumer Law and Products Liability for Maryland on
Q: I'm just trying to contact the company datadago about a faulty water dispenser
Tim Akpinar
Tim Akpinar
answered on Jan 18, 2025

A Maryland attorney could advise best, but your question remains open for three weeks. If you've exhausted all means through your research efforts, sometimes investigators or process service companies are more skilled that the average person in finding contact information. Good luck

1 Answer | Asked in Consumer Law, Civil Rights, Health Care Law and Legal Malpractice for Maryland on
Q: can a pharmacist withhold a refill medication due to CDS because it has not been pre-approved by health insurance.

Requested to pay out of pocket, long standing prescription

James L. Arrasmith
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answered on Dec 21, 2024

Yes, a pharmacist can withhold a refill if your insurance hasn’t pre-approved the medication. Insurance companies sometimes require prior authorization for certain prescriptions, even if you’ve been using them for a long time. This process ensures that the medication meets your insurance’s... View More

1 Answer | Asked in Consumer Law and Wrongful Death for Maryland on
Q: On August 21, my sister was in a house fire and passed. I found a defective lighter in her truck. Two exploded out of 5

my question is the fire report said it was careless smoking and won’t even hear me when I’m trying to tell them that it had to have been a defective lighter since I found one in her truck and since bought three more and have had to blow up in my face. Due to the fire report and the fact that... View More

Mark Oakley
Mark Oakley
answered on Nov 25, 2024

What you describe is pure guess, conjecture and speculation. You do not identify any hard evidence that a lighter (a) exploded in her home; or (b) was the cause of the fire that killed your sister.

The fact that it could have happened that way doesn’t mean it did. The fact that other...
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1 Answer | Asked in Business Law, Consumer Law, Criminal Law and Domestic Violence for Maryland on
Q: Store manager refused to let me in 15 mins before close. I posted a TikTok then she messaged me threatening to beat me.

I went to the Childrens place 15 mins before close and manager refused to let anyone in. I posted a TikTok that went viral and received a message on TikTok from the manager threatening to beat my a**. I live in the stores neighborhood and have been afraid to leave my house to shop and do activities... View More

Tim Akpinar
Tim Akpinar
answered on Sep 14, 2024

A Maryland attorney could advise best, but your question remains open for three weeks. At this point, you could reach out to Maryland attorneys to try to arrange a free initial consult. A law firm would probably want to discuss in detail and possibly investigate things before offering an evaluation... View More

1 Answer | Asked in Consumer Law, Appeals / Appellate Law, Civil Litigation and Legal Malpractice for Maryland on
Q: Is it possible that I can appeal Bar Counsel's decision to a circuit court or Appellate Court?

An atty filed a frivolous lawsuit against me. I fought back and the atty quickly withdrew the complaint. Yet the case still costed me a significant amount of atty fees and expenses. Subsequently, I filed a complaint with Maryland Attorney Grievance Commission against the atty for misconduct. The... View More

Scott Scherr
Scott Scherr
answered on Aug 22, 2024

Unfortunately, bar counsel has the sole discretion whether to pursue a grievance against an attorney. You cannot appeal their decision.

1 Answer | Asked in Consumer Law, Products Liability and Lemon Law for Maryland on
Q: What legal recourse do I have under the lemon laws for MD?

I purchased a 2013 650I BMW from an Annapolis MD dealership in or around 7/2022 which unbeknownst to me was a lemon. To my surprise, I learned during a service call for an oil change in 6/2024 that the vehicle which has been driven minimally as a result of me working from home during the pandemic... View More

Cedulie Renee Laumann
Cedulie Renee Laumann
answered on Aug 31, 2024

While it is frustrating to have significant repairs on a vehicle you recently purchased, a used vehicle that is 9 or 10 years old does not have the same warranties as a new car.

Maryland's "lemon law" applies to a NEW passenger car, light truck or motorcycle that has...
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1 Answer | Asked in Consumer Law and Insurance Bad Faith for Maryland on
Q: How can I challenge State Farm's undervaluation without incurring prohibitive legal costs and ensure my 27-1001

How can I challenge State Farm's undervaluation without incurring prohibitive legal costs and ensure my 27-1001 filing is as strong as possible?

Tim Akpinar
Tim Akpinar
answered on Aug 14, 2024

A Maryland attorney could advise best, but your question remains open for a week. Until you are able to consult with a local attorney, the general manner of challenging an undervaluation could include presenting evidence in the form of comparable listings within a given region, an... View More

1 Answer | Asked in Consumer Law and Civil Rights for Maryland on
Q: On Maryland is it unlawful to paint an Emergency Fire line in front of my home

My HOA painted a Red Emergency Fire line inches away from my home but a small part of that Fire line is in front of my home. Isn't this illegal?

James L. Arrasmith
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answered on Jul 27, 2024

It's understandable to feel concerned about the fire line painted near your home. Generally, homeowners associations (HOAs) have the authority to designate and paint emergency fire lanes in community areas, including sections that might be in front of private residences. This is often done to... View More

2 Answers | Asked in Car Accidents, Personal Injury and Consumer Law for Maryland on
Q: I paid a company to put brake and rotors on my car and it caused me to hit a wall and tire damage. Can I sue?

I accrued medical expenses and tow expenses and well as getting the damaged done out of pocket

Francisco Javier Morales
Francisco Javier Morales
answered on Jul 3, 2024

Yes, you can sue the company that installed the brakes and rotors on your car if their negligence caused you to hit a wall and suffer medical damages.

To succeed in a negligence claim against the company, you would have to demonstrate that the company's improper installation of the...
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1 Answer | Asked in Consumer Law and Construction Law for Maryland on
Q: A contractor charged me for fencing panels but installed pickets instead--isn't "bait and switch" illegal?

I do not believe he is licensed. He has a LLC. I have searched the internet and his company does not come up or his name. Yet he is telling everyone he is licensed. He built a deck for my neighbor and did a great job. I reviewed all his work on FB and everyone seemed satisfied. However, the... View More

Scott Scherr
Scott Scherr
answered on Apr 30, 2024

It is a crime for an unlicensed contractor to work without a license. If he is not licensed, you can file criminal charges and ask for a refund as restitution.

If he is licensed, you can filed a complaint with the home improvement commission.

You also could sue him for damages.

Q: Mva said I can't renew my license without REAL ID. To me MD 16-122 says something different. Can you please clarify?

I have spoken with different people at MVA and no one can can give me a straight answer. I have told them repeatedly that 16-122 (ii) that states I am eligible for a Federally Non-Compliant drivers license. A contact told me RUDELY to look at case law Motor Vehicle Administration v. Geppert. That... View More

James L. Arrasmith
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answered on Apr 11, 2024

Regarding REAL ID and driver's licenses in Maryland:

- The federal REAL ID Act requires states to meet certain security standards for state-issued driver's licenses and ID cards in order for them to be accepted for certain federal purposes, like boarding commercial aircraft....
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1 Answer | Asked in Consumer Law, Contracts and Construction Law for Maryland on
Q: I inadvertently hired an unlicensed contractor. I'm unhappy with the work, but I haven't paid yet. What happens now?

I hired a Virginia-based company to repair a leak in my home. I asked if they were licensed to work in Maryland, and they said they were, but the document they provided me says "Out-of-state contractor (not for home improvement)," and neither the business trade name nor any of the... View More

Mark Oakley
Mark Oakley
answered on Feb 17, 2024

Performing a home improvement without a license is a criminal offense in Maryland, and the civil courts will not enforce the contract for the contractor. In other words, the contractor cannot legally accept payment, or sue you if you don’t pay, so no, you do not have to pay. I would immediately... View More

1 Answer | Asked in Cannabis & Marijuana Law, Consumer Law, Tax Law and Business Law for Maryland on
Q: What regulations are involved with Cannabis Accessory e-commerce in the state of Maryland?

I am looking into creating an E-commerce site that sells Cannabis Accessories (Grinders, Pipes, Etc). I have no intention on selling any CBD products.

James L. Arrasmith
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answered on Jan 28, 2024

Here are the key regulations around selling cannabis accessories online in Maryland:

1. Legal to sell cannabis accessories - Maryland has legalized cannabis accessories, so products like grinders, rolling papers, pipes, bongs, etc are legal to sell to adults over 21.

2. No sale of...
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1 Answer | Asked in Consumer Law and Products Liability for Maryland on
Q: I ordered food from Uber eats I got a call about a half hour later from the driver saying they just let her know that t

They were outta buns so naturally I cancelled the order yet I was charged a fee of 28.50 and didn’t get food it’s outta my control I don’t feel we should pay for that

Scott Scherr
Scott Scherr
answered on Dec 25, 2023

Contact Uber Eats and tell them what happened. You should ask for a refund. If they deny the refund, dispute the charge on your credit card.

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