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2 Answers | Asked in Consumer Law and Banking for California on
Q: Citibank will not release my secured credit card deposit. Are their actions legal?

I had a secured credit card with Citibank that I placed a $400 deposit down on. I had the card for about 4 years and made my payments on time. I lost my job & was unable to pay the due balance ($315). Citibank closed my account, sold it to a collection agency and kept the $400 deposit. Now, I... View More

James L. Arrasmith
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answered on Mar 6, 2024

Under California law, the legality of Citibank's actions in retaining your secured credit card deposit while your account was sold to a collections agency depends on the specific terms and conditions of your secured credit card agreement and applicable financial regulations. Generally, secured... View More

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1 Answer | Asked in Consumer Law, Business Law, Civil Rights and Municipal Law for Michigan on
Q: My dte bill accumulated to about 8800 dollars over the year, and I haven't been able to make a payment arrangement with

My dte bill accumulated to about 8800 dollars over the year, and I haven't been able to make a payment arrangement with dte because they have made unrealistic demands in the past for me to make 50 percent down as a payment into a payment plan. Now my power has been cut and they will not... View More

James L. Arrasmith
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answered on Mar 6, 2024

Facing a large utility bill without a feasible way to pay can be incredibly stressful, especially when the service is essential, like electricity. Utility companies do have the right to require payment for services rendered and can disconnect services for non-payment. However, they are often also... View More

1 Answer | Asked in Consumer Law, Civil Rights and Small Claims for New Jersey on
Q: Can I sue Planet Fitness for creating me a second membership and denying me to cancel one of them?

In 2019, I registered at a PF location in NY using my boyfriend’s card. Later in the same year, I transferred the membership to a NJ club. In 2021, I transferred it to another NJ location, asking to change the payment method to my own card. However, PF unexpectedly created a SECOND membership,... View More

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answered on Mar 6, 2024

If you're facing issues with Planet Fitness over an unwanted second membership and difficulty in canceling it, it's understandable to feel frustrated. Your situation, where charges are being applied to two memberships when only one was intended, especially after attempting to resolve the... View More

1 Answer | Asked in Civil Rights and Consumer Law for Arizona on
Q: Is a retailer required to assist disabled customers with their heavy purchases?

I was shopping at a large retailer and purchased a 50 pound grill. I requested to use the shopping cart to bring it to my car. Manager denied me because I did not have a drivers license for collateral, I provided other forms of collateral and was denied. I requested employee assistance to my car... View More

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answered on Mar 6, 2024

In Arizona, as in many places, retailers are generally expected to make reasonable accommodations for customers with disabilities, under federal laws such as the Americans with Disabilities Act (ADA). This includes providing assistance with navigating the store, accessing goods, and in some cases,... View More

2 Answers | Asked in Consumer Law for California on
Q: who do I need to sue Amazon or its vendor?

I purchased a sewing machine from an Amazon vendor; I kept having problems with it, and the vendor offered to take it back, when the machine was returned the vendor claimed it got damaged they offer me 50% of $649 I did not accept their offer now I got Zero,I don't have the machine or my... View More

James L. Arrasmith
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answered on Mar 6, 2024

I'm sorry to hear about your frustrating experience with the sewing machine vendor on Amazon. Based on the details you provided, it seems like you may have a case against the third-party vendor who sold you the defective machine, rather than against Amazon directly.

In general, when...
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2 Answers | Asked in Contracts and Consumer Law for California on
Q: What can I do if a dealership lost my trade in?

I traded my car into a dealership back in Jan. After driving the new car for almost 3 weeks, the dealership could not find a bank to finance me. So I took the car back, the dealership did not return my other car (nor did I sign anything saying I would take it back). Now I have the bank who financed... View More

James L. Arrasmith
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answered on Mar 5, 2024

Under California law, you may have several legal avenues to explore if a dealership has lost your trade-in vehicle and is unable to return it. First, consider the issue of breach of contract. If the dealership agreed to take your car as a trade-in as part of the deal for a new car and failed to... View More

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3 Answers | Asked in Consumer Law for California on
Q: what rights do i have when i purchase a "certified" car in california? dealer misrepresented what was on the "certified

inspection report"

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answered on Mar 5, 2024

In California, when you purchase a "certified" pre-owned car, you are granted specific protections under both state law and the terms of the certification program offered by the dealership or manufacturer. These certifications often imply that the vehicle has passed a rigorous inspection... View More

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3 Answers | Asked in Consumer Law for California on
Q: what rights do i have when i purchase a "certified" car in california? dealer misrepresented what was on the "certified

inspection report"

Leon Bayer
Leon Bayer
answered on Mar 5, 2024

You can sue the dealer for up to $10,000 in small claims court, if you feel that you have a case. You should read the "certification" contract carefully. It sounds like the salesperson verbally summarized to you what was on the report. You should have read it for yourself before signing a... View More

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2 Answers | Asked in Civil Litigation, Contracts, Consumer Law, Banking and Gov & Administrative Law for California on
Q: Got atv fiance but didn't get any paperwork to register. Fiance company says they don't lease items that need regist.

California requires registered atvs to ride anywhere. Requested from store for months. Store has no Vin or serial number of item sold. Kafene doesn't lease items that need registering. Store is labeled a furniture store to kafene when it's a powerboat store. After 6 months of trying to... View More

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answered on Mar 5, 2024

In California, all ATVs (All-Terrain Vehicles) must be properly registered with the California Department of Motor Vehicles (DMV) for legal operation. If you purchased an ATV but did not receive the necessary paperwork for registration, this complicates your ability to use the vehicle lawfully. The... View More

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2 Answers | Asked in Civil Litigation, Contracts, Consumer Law, Banking and Gov & Administrative Law for California on
Q: Got atv fiance but didn't get any paperwork to register. Fiance company says they don't lease items that need regist.

California requires registered atvs to ride anywhere. Requested from store for months. Store has no Vin or serial number of item sold. Kafene doesn't lease items that need registering. Store is labeled a furniture store to kafene when it's a powerboat store. After 6 months of trying to... View More

Leon Bayer
Leon Bayer
answered on Mar 5, 2024

It sounds to me like you leased something that is meant solely for offroad use and is not street legal nor capable of being street legal in California. It is my understanding that atv's are not street legal. In fact I have never seen one being driven on a street or highway. I'm sure you... View More

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1 Answer | Asked in Consumer Law and Gov & Administrative Law for Florida on
Q: car dealership knowingly allowed someone other than myself to sign my name and traded in my vehicle for another what now

dealership = brevard co. person that signed = volusia co. my residence = levy co.

the same dealership ‘retired’ the tag on my cobalt to create a credit for the above mentioned vehicle also without my knowledge. i was arrested for driving on a ‘dead tag’. this happened twice, as... View More

James L. Arrasmith
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answered on Mar 5, 2024

Based on the information you've provided, it appears that the car dealership engaged in fraudulent activities by allowing someone else to sign your name and trade in your vehicle without your knowledge or consent. This is a serious matter that may involve multiple legal issues, including... View More

1 Answer | Asked in Consumer Law for California on
Q: Car taken to body shop for body work. Now person is ghosting me. Car not at the shop. What do i do?

72 chevelle ss, person in constant contact with me saying he's picking it up since July 2023. Now he's not answering calls and car isn't at the shop. They say it never was.

James L. Arrasmith
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answered on Mar 5, 2024

In California, if you find yourself in a situation where your car, a 72 Chevelle SS, was supposed to be picked up for body work and now the individual responsible for it is unresponsive and the car is missing from the shop, immediate action is required. First, confirm with the body shop in writing... View More

1 Answer | Asked in Landlord - Tenant and Consumer Law for California on
Q: What legal remedies does a tenant have If the landlord decides not to make a severe repair even after seeing the damage

In oakland ca live work space severe water damage occured several times because owner refused to repair& the owner/landlord offered no help to repair or replace damage, landlord was aware and saw damage with own eyes and decided not to repair just continues to try to charge more money fees... View More

James L. Arrasmith
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answered on Mar 4, 2024

In California, tenants have several legal remedies if a landlord refuses to make necessary repairs, especially when these issues significantly impact the habitability of the property, such as severe water damage. Firstly, you might consider withholding rent until the repairs are made, as state law... View More

2 Answers | Asked in Consumer Law and Business Law for California on
Q: Client wants refund on sale pre-paid beauty package, now wants to sue. Website policy states NO refund on sale items! CA

My small beauty business is in California (Los Angeles county). I offer discounted pre-paid beauty service packages. My client purchased one of these packages and now a year later she wants full refund. My policy is posted on my website, which states that there is NO refund on sale items/... View More

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answered on Mar 3, 2024

Under California law, businesses have the right to establish their own refund policies, provided these policies are clearly communicated to the customers before the purchase. If your policy of "No refunds on sale items" was clearly posted on your website and made known to the client at... View More

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2 Answers | Asked in Consumer Law and Business Law for California on
Q: Client wants refund on sale pre-paid beauty package, now wants to sue. Website policy states NO refund on sale items! CA

My small beauty business is in California (Los Angeles county). I offer discounted pre-paid beauty service packages. My client purchased one of these packages and now a year later she wants full refund. My policy is posted on my website, which states that there is NO refund on sale items/... View More

Leon Bayer
Leon Bayer
answered on Mar 3, 2024

You never know what is going to happen in small claims court. That court does not always follow established rules and stretches the law to be "fair." And the judge may spot something else in your business practices or products that the judge thinks is deceptive or unfair, even if it was... View More

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1 Answer | Asked in Consumer Law, Criminal Law and Banking on
Q: Forgery of my signatures on Bank cheques & documents

Bank refuses to email me copies of cheques and documents for verifying forged signatures, and they insist I visit in person, despite my absence in town? Can they deny sharing documents via email when fraud is done for Lakhs of amount?

Are there any legal laws which enforce bank to show the... View More

James L. Arrasmith
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answered on Mar 2, 2024

Yes, there are laws that require banks to provide copies of documents related to potential fraud or forgery. Here are a few key points:

- Under India's banking regulations and RBI guidelines, banks have to thoroughly investigate any reported forgery, fraud, or misuse of a...
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2 Answers | Asked in Consumer Law, Contracts and Insurance Bad Faith for California on
Q: Hi, my storage unit was broken into. I discovered it June 2023. I notified the manager immediately. Then got the police

Report and a list of items missing, what they cost me new and gave them multiple examples of what these items are selling for new. I waited for a month and then when I went to the office to get an update, I was informed the manager was no longer there and they new nothing of the paperwork. They... View More

Leon Bayer
Leon Bayer
answered on Mar 2, 2024

You have an insurance policy. Does it cover losses from theft? If so, it's time for you to visit one or more lawyers who deal with insurance law, and find one who will sue the insurance carrier. When an insurance carrier fails to deal with you in good faith, you may be able to collect not only... View More

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2 Answers | Asked in Consumer Law, Contracts and Insurance Bad Faith for California on
Q: Hi, my storage unit was broken into. I discovered it June 2023. I notified the manager immediately. Then got the police

Report and a list of items missing, what they cost me new and gave them multiple examples of what these items are selling for new. I waited for a month and then when I went to the office to get an update, I was informed the manager was no longer there and they new nothing of the paperwork. They... View More

James L. Arrasmith
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answered on Mar 1, 2024

In California, when you're dealing with a situation where your storage unit was broken into and your attempts to claim insurance have been met with delays and miscommunications, it's important to know your rights and the appropriate steps to take. The insurance provided at the time of... View More

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1 Answer | Asked in Consumer Law for Indiana on
Q: in indiana is a veterinarian allowed to charge a client a fee to write a prescription?
James L. Arrasmith
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answered on Mar 1, 2024

In Indiana, as in many other states, veterinarians can indeed charge a fee for writing a prescription. This fee is generally considered to cover the professional service provided by the veterinarian, including the assessment and determination of the medication needed for the pet. It's a... View More

1 Answer | Asked in Consumer Law and Probate for Michigan on
Q: michigan. my mom is only one on car title. she died dec 2022. it's bequethed to me in will. no probate. everything joint

ly owned except car. i'm executor/personal rep of will. i've been driving it and paying the car loan and ins monthly since dec 2022. tabs are now expired. everything still in her name. lien on car. can't transfer title, not enough $$ for pay off. neighbor says i can register the car,... View More

Kenneth V Zichi
Kenneth V Zichi
answered on Mar 1, 2024

Well -- you COULD lie and claim to be your deceased mother, and renew the plates, but then you have to also lie to the insurance company and risk getting caught in insurance fraud .... etc. I'd suggest that isn't such a good idea.

Can you get new tabs for the car without...
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