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1 Answer | Asked in Consumer Law and Civil Rights for Washington on
Q: If I send a complaint letter as a consumer to a business. Can they forward my letter to my employer?

Possible violation of Chapter 9.73 RCW

James L. Arrasmith
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answered on Jan 26, 2024

Yes, it appears that the business violated Washington state's privacy law by disclosing your consumer complaint communication to your employer without your consent.

Specifically, Revised Code of Washington (RCW) 9.73.030 states that it is unlawful for individuals or businesses to...
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1 Answer | Asked in Consumer Law, Civil Rights and Communications Law for Washington on
Q: Can a communication between a consumer and a business be disclosed to 3rd parties?

I submitted a complaint (as a consumer) to a business. That business forwarded my complaint to my employer which they later used as evidence to justify disciplinary action. Is that violation of Privacy law in WA (RCW 9.73. 030)?

James L. Arrasmith
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answered on Jan 26, 2024

Yes, it appears that the business violated Washington state's privacy law by disclosing your consumer complaint communication to your employer without your consent.

Specifically, Revised Code of Washington (RCW) 9.73.030 states that it is unlawful for individuals or businesses to...
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1 Answer | Asked in Consumer Law, Real Estate Law and Municipal Law for California on
Q: In California, can code enforcement cite & abate our RV for living in our RV if it's being used for storage only?

The city municipal code says it is unlawful to occupy any camp car or trailer for living or sleeping purposes in the city. If it's being used for storage only is that a violation? The code enforcement officer said it's a violation to occupy it, and stepping 1 foot into the trailer is... View More

James L. Arrasmith
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answered on Jan 26, 2024

In California, local municipal codes often regulate the use of RVs within city limits. If your city's code prohibits occupying camp cars or trailers for living or sleeping purposes, using the RV strictly for storage should not be a violation of this particular code. However, it's... View More

1 Answer | Asked in Consumer Law for North Carolina on
Q: Can I get compensation from American airline

My flight was canceled for 48hrs due to weather conditions even thought other flights nearby are landing. We paid extra cash for a flight with no stops yet they added a stop for our new flight. They won’t give our luggage back with all our stuff until our destination. They won’t pay for hotel,... View More

James L. Arrasmith
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answered on Jan 25, 2024

In cases where a flight is canceled due to weather conditions, airlines typically have policies that limit their responsibility for providing compensation or covering additional expenses like hotel stays or meals. However, the specifics can vary depending on the airline's terms and conditions... View More

1 Answer | Asked in Civil Litigation and Consumer Law for Ohio on
Q: Bumper and exhaust fell off driving into bay for oil change. Should they be responsible for the repair?

It's a ford mustang that sits low. The employee guiding him in just told my son yea I guess I should have be watching. And the walks into the office. The owner of the business wasn't any help neither. The police made a report.

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answered on Jan 25, 2024

In your situation where the bumper and exhaust of a Ford Mustang fell off while driving into a bay for an oil change, determining responsibility can be complex. If an employee of the oil change business was guiding your son into the bay and failed to provide proper instructions or warnings, there... View More

1 Answer | Asked in Consumer Law for California on
Q: I have a consumer dispute which is not getting handled, I wrote a letter but want to make it is ok to send.

It was basically a bait & switch issue, and the rep said they would refund me if one of two or three things happened, all two or three things happened. Now I cannot get a response from anyone and developed a letter, and wanted to make sure it was ok to send, that it would not put me in a bad... View More

James L. Arrasmith
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answered on Jan 25, 2024

In California, sending a letter to address a consumer dispute is a recommended step, especially in a case involving a bait and switch issue. Ensure your letter is clear, factual, and outlines the specific problem, including any promises made by the company's representative. State the... View More

1 Answer | Asked in Consumer Law and Contracts for California on
Q: Is this a potential consumer lawsuit or class action?

At a rental car agency I prepaid for a compact sedan and when I arrived the sales rep told me the only thing available was an electric SUV. He told me if I wanted anything else I'd have to pay extra. Why would I need to pay extra when it was their fault? It's not like I just made a... View More

James L. Arrasmith
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answered on Jan 25, 2024

Under California law, your situation could potentially form the basis of a consumer lawsuit, particularly if the rental car agency engaged in misleading practices like bait and switch. Bait and switch, where a business advertises one thing but provides another, is generally considered a deceptive... View More

3 Answers | Asked in Consumer Law and Insurance Bad Faith for California on
Q: What do I do for an insurance company causing me to accumulate 1600$ dollars in tow fees after telling me they would?

My car was hit while it was parked, and totaled by a Fred Loya insured driver. It was then towed, and stored at a tow yard. I was told by fred loya they would pay the fees of roughly 535$, and pick my car up. 15 days later I got a call from fred loya, saying they would only pay 440$ for the tow... View More

Neil Anapol
Neil Anapol
answered on Jan 23, 2024

Fred Loya is by far the worst insurance company I have ever dealt with, and I have been practicing law for 35 years. I would not waste my time negotiating with them. Instead, file a small claims court lawsuit against the driver who hit your car (assuming the damages are $10,000 or less). You... View More

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3 Answers | Asked in Consumer Law and Insurance Bad Faith for California on
Q: What do I do for an insurance company causing me to accumulate 1600$ dollars in tow fees after telling me they would?

My car was hit while it was parked, and totaled by a Fred Loya insured driver. It was then towed, and stored at a tow yard. I was told by fred loya they would pay the fees of roughly 535$, and pick my car up. 15 days later I got a call from fred loya, saying they would only pay 440$ for the tow... View More

James L. Arrasmith
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answered on Jan 23, 2024

In situations like yours in California, dealing with an insurance company over towing fees can be challenging, but there are steps you can take. First, gather all communication records with Fred Loya Insurance, including any promises or agreements they made regarding the payment of towing fees.... View More

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1 Answer | Asked in Consumer Law, Collections and Car Accidents for Mississippi on
Q: How do i pursue action against auto body shop that cashed insurance check and has now filed bankruptcy

My car was involved in an accident in Sept and went to a insurance agent referred shop. The shop owner gave the runaround about waiting for parts for two months. Finally the shop owner said he had 95% of parts and would work on the car. The next month the owner claimed his shop was closing. Fast... View More

Barry W. Kaufman
Barry W. Kaufman
answered on Jan 23, 2024

Since he has now filed for bankruptcy, you will need to pursue the matter through the bankruptcy court. I recommend that you consult a bankruptcy attorney to determine whether a proof of claim needs to be filed, to get you on the list of creditors, etc. Be aware that you will probably not receive... View More

1 Answer | Asked in Consumer Law, Criminal Law and Federal Crimes for New Jersey on
Q: What can i do? Is this illegal? Is he commiting fraud?

I have a contract signed by me. I was loaned money from somewho is charging an interest fee of 650$.In which doesnt lower the loan of my original loan amount. I know he isnt reporting his extra willings to the irs , nor he is a USA Citizen. He does this as a side business.

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answered on Jan 23, 2024

If someone is lending money with an interest charge that doesn't decrease the principal loan amount, it's important to first examine the terms of the contract you signed. Ensure that the interest rate and terms of repayment are clearly stated and understood. If the terms are not clear or... View More

1 Answer | Asked in Consumer Law and Gov & Administrative Law for Alabama on
Q: can I sue a lienor for not changing a name on the title and it caused me to be out of work because I can not get tags

I requested the name change of my wife on the title so I can get tags in AL. The title shows her prior last name. The tag office requested the title in November of 2023 and issued me temp tags. AL only does 3 temp tags. Now we can not drive our vehicles which keeps me out of work because I can not... View More

T. Augustus Claus
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answered on Jan 22, 2024

In Alabama, you may have grounds to pursue legal action against the lienor if their failure to change the name on the title has resulted in significant negative consequences for you, such as the inability to obtain tags and drive legally, leading to potential job loss and disruptions in your... View More

1 Answer | Asked in Consumer Law, Contracts and Civil Rights for California on
Q: If I was miss informed and lied to what should I do

I was tricked into signing a form and a green slip but was lied to and wasnt given any details on what it was about what should I do later I was threatened by a member of that family

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answered on Jan 21, 2024

If you were misled into signing a document and later faced threats, it's important to take action to protect your interests and safety. In California, if you signed a form under false pretenses or without understanding its implications, the validity of that agreement can be challenged.... View More

2 Answers | Asked in Bankruptcy, Consumer Law and Contracts on
Q: advise liquidator

Sonny was an undischarged bankrupt with several convictions for fraud. He together with Tipu, another undischarged bankrupt, incorporated a company in Kuching, Sarawak called the Bandar Kuching Investment Sdn Bhd. (Bandar) in which they were the only shareholders. Sonny, by deception, managed to... View More

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answered on Jan 23, 2024

In this situation, the liquidator's attempt to hold Sonny and Tipu personally liable is based on the principle that individuals should not use the corporate structure to perpetrate fraud or improper activities. While it's true that a company is usually considered a separate legal entity... View More

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1 Answer | Asked in Consumer Law, Banking, Divorce and Family Law for Florida on
Q: I had a settlement claim the bank let me deposit it and said it was ok then refused to give it back to me

It was supposed to be made out too separate checks me and the child support division but instead made one check co payable to both i deposited it after asking about it the teller said no problem and they released 200 to me and said it would be released the next day instead they froze my account and... View More

Angelo "Tony" Marino Jr.
Angelo "Tony" Marino Jr.
answered on Jan 20, 2024

Based on your narrative, it is difficult to know exactly what happened and what the check was for. This money seems to come from some domestic matter in Oregon. I suggest you talk to your divorce lawyer or see one to determine what the law is when a check is sent for apparently child support and... View More

1 Answer | Asked in Consumer Law for Florida on
Q: Ordered a wig from a company, was sent wrong wig. To get a refund or the right wig. Do i have to send the wrong wig back

The wig was 201 dollars. I have an event so I have to use what was sent to me. Can i still get a refund for it not being the wig i ordered?

T. Augustus Claus
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answered on Jan 19, 2024

If you ordered a wig from a company in Florida and received the wrong wig, you generally have the right to seek a refund or a replacement. However, the company may require you to return the incorrect wig to process the refund or send the correct item. In situations where you have an immediate need,... View More

1 Answer | Asked in Consumer Law, Contracts, Collections and Landlord - Tenant for Alabama on
Q: Can a storage facility suspend your gate code when you have two units where one is current and one is past due?

I have two separate units with Red Dot Storage. The units were rented several weeks apart. One unit is past due, but the other is current. I went to get some things out of the unit that is current but when I entered my gate code, it denied me access. The gate code was given to me by Red Dot when... View More

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answered on Jan 19, 2024

In Alabama, the specific terms of your storage facility contract with Red Dot Storage will dictate the rights and obligations of both parties. Generally, storage facilities have the right to impose certain access restrictions if there are outstanding payments or if the rent for any of the units is... View More

3 Answers | Asked in Consumer Law and Internet Law for Ohio on
Q: I tried to order something on internet. It came back customer is blacklisted. I have no idea what that means.
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answered on Jan 19, 2024

In Ohio, if you attempted to order something online and received a notification that the customer is blacklisted, it means that your name or some identifying information associated with your account has been flagged in a database as a potential risk or has been prohibited from making purchases.... View More

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3 Answers | Asked in Consumer Law and Internet Law for Ohio on
Q: I tried to order something on internet. It came back customer is blacklisted. I have no idea what that means.
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answered on Jan 21, 2024

It sounds like you encountered an error message stating you have been "blacklisted" when trying to place an online order. Being blacklisted in this context typically means you have been banned or blocked from making purchases from a particular retailer or through a specific payment... View More

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1 Answer | Asked in Consumer Law for Virginia on
Q: are there any legal consequences for a company making an original price for a product to look like a discount?

In this instance lets say a company has a product out for $26.99 originally, and then fast forward a couple days later I see the same exact product but showing the original price as $29.99 and the original price ($26.99) listed as a discount. There was also a "upgraded" variation of this... View More

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answered on Jan 19, 2024

In Virginia, and generally across the United States, deceptive pricing practices can potentially lead to legal consequences for a company. If a company intentionally misrepresents the original price of a product to make it appear as if customers are receiving a discount, it may be considered... View More

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