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Consumer Law Questions & Answers
0 Answers | Asked in Consumer Law, Business Law and Small Claims for Arkansas on
Q: What are my legal options when I bought a product and which had a lead time but was never delivered?

I bought a $4,500.00 firearm which had a 6-8 month manufacturing lead time. It is now a year later and I can't get any response from the company regarding an update or refund. My bank has stated they can't reverse the payment since it was so long ago either. Are there any legal options to... View More

0 Answers | Asked in Consumer Law for New York on
Q: So what can we do we went Friday to get tires on the car and they lift on plastic peace that cover the break lines

Both back and front breaks this happed Friday my husband has not been Able to get to work. Know Tuesday and they haven't given a rental been trying to get ahold of clams and they don't answer I am high risk pregnant and going to be missing my 20 week ultrasound appointment do to this... View More

0 Answers | Asked in Consumer Law, Contracts, Civil Litigation and Small Claims for Illinois on
Q: We are seeking help for the purchase of a vehicle we have paid for but not received. Need legal help!

In October 2024, we acquired a vehicle for the sum of $4,500.00. We possess a notarized bill of sale along with documentation of the discussions held between the seller and ourselves. As of November 2024, after an additional expenditure of $5,000.00, we have yet to receive the vehicle. The seller... View More

0 Answers | Asked in Consumer Law and Products Liability for Tennessee on
Q: I bought a truck from ford dealership last year. The local dealership had modified it and put the wrong sized tires

They put the wrong sized tires on the truck for the lift causing rubbing to the control arms. They said they can put smaller tires on to "fix it".

They also said that they didn't read the instructions correctly and put the wrong tires on and that i can't have this truck... View More

0 Answers | Asked in Consumer Law, Identity Theft, Military Law and Banking for Maryland on
Q: A Bank mistakenly deposited money in my account on October 4th.How do I find a veteran grt help yo restore my credit sco

This deceive my account to have more then there was. So I received no request payment letter for loan payment for October 2024.I missed payment. My credit score dropped. Then Bank refused to respond immediately. $600.00 was mistakenly placed in my account and then removed causing my Credit score... View More

0 Answers | Asked in Consumer Law for North Carolina on
Q: Amazon wont refund my $988.79 shipping fee

I had ordered two chairs from amazon from a third party seller. I decided i didnt like the chairs so i wanted to return i was told id have to oay out of pocket then i contacted support who told me i would get a refund with “100% guarantee” now i am being told i would not get a refund i have... View More

1 Answer | Asked in Consumer Law and Criminal Law for California on
Q: If a large item is purchased, cancelled & refund issued yet company delivers item anyway are you obligated to return?

I ordered a very large item, called & asked when it would be shipped as I may have ordered the wrong size. I was given a specific date to cancel by. Yet when I called to cancel I was told the had shipped. I spoke with a manager who advised that personnel was not supposed to give a date to... View More

James L. Arrasmith
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answered on Nov 14, 2024

Under California law, when you receive merchandise you didn't order or that was delivered after a valid cancellation and refund, it's considered "unordered merchandise" and you can treat it as a gift.

Your situation fits this perfectly - you cancelled within the allowed...
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1 Answer | Asked in Consumer Law and Personal Injury for California on
Q: You purchase a product through a company and its delivered by another company. You get hurt by carrying the big package.

I purchased am item from Amazon, it was delivered by FED-EX. The FED-Ex driver left the package on the outside if the fence on the sidewalk. The latch on our gate is never locked and can be lifted with your pinky. It was a heavy package, but I managed to carry it and get it inside our home. Since... View More

James L. Arrasmith
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answered on Nov 14, 2024

You have valid concerns about both the delivery placement and your resulting injury. When a package is clearly marked as requiring two-person lifting, delivery services should follow these safety instructions and ensure proper delivery to your designated location.

Your first step should be...
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0 Answers | Asked in Consumer Law and Banking for Louisiana on
Q: How to recover funds deposited to the wrong bank account? The account owner knows the funds are mine but won't return it

The teller gave me a direct deposit form with the wrong account number. The error was discovered after my paycheck was deposited. I immediately went to the bank to have the error corrected, but they have refused. The bank admits it was their error and that the funds were there, in the other... View More

0 Answers | Asked in Consumer Law for Massachusetts on
Q: If I miss the deadline for joining a class-action lawsuit, may I pursue an individual case in small claims court?

Lyft is paying $2.1 million to settle a lawsuit accusing the ride-hailing service of exaggerating how much money drivers could make during the pandemic. Initiated by the Justice Department and Federal Trade Commission.

0 Answers | Asked in Civil Litigation, Consumer Law, Federal Crimes and Tax Law for Texas on
Q: What is the Texas law for distilling moonshine?

I’ve tried looking into the answer for this question and ended up more confused due to the federal judge ruling that the 156-year-old ban on at-home distilling is unconstitutional. so is home distilling spirits for personal use/consumption legal or what do I need in order for it to be legal.

2 Answers | Asked in Consumer Law, Contracts, Criminal Law and Civil Litigation for California on
Q: lawyer didnt send me the retainer what can i do , I am not sure if he is or not. but he doesnt want to give me back my m

reached out to a lawyer through a friend, who claimed to specialize in company listings. He initially provided me with a draft contract that included a fee of $160,000, which I did not sign. I informed him that I would not pay such an amount, as the process would take too long and I could find... View More

Scott Richard Kaufman
Scott Richard Kaufman
answered on Nov 10, 2024

Hard to follow your fact pattern. You are saying he wanted to charge 160K but agreed to settle for 12K? AND then did not so agree? I think it's time you hire someone else to straighten it out. Perhaps you have someone in house on retainer if it is this large a business??? If not, perhaps you... View More

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1 Answer | Asked in Securities Law, Stockbroker Fraud and Consumer Law for California on
Q: Can I get money back from an entity in virgin island. I paid a fees to a company in virgin island but did not service

I am trying to resolve the matter through customer service of the company but not making progress. The company has offices in Arizona too. I paid fees in 4 digit dollar amount with credit card.

James L. Arrasmith
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answered on Nov 14, 2024

Your best immediate action is to dispute these charges with your credit card company since you paid using a credit card - this protection is one of the key benefits of using credit cards for purchases.

For future recovery efforts, you have multiple paths available: You can file complaints...
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1 Answer | Asked in Civil Rights, Consumer Law, Foreclosure and Real Estate Law for California on
Q: How to forfeit a foreclosure based on untrue and deceptive actions including aunauthorized fraudulent mortgage loans

Attorney claiming to have power of attorney over me without any authority from me used to obtain two mortgage loans for a way of paying himself out for attorney fees he claims i owe using his financial institution and his mortgage institution not only had he used the same form to file both separate... View More

James L. Arrasmith
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answered on Nov 14, 2024

You appear to be dealing with a serious case of potential mortgage fraud and unauthorized use of power of attorney, which could constitute both civil and criminal violations.

Your first step should be to file complaints with multiple authorities: the State Bar of California regarding the...
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0 Answers | Asked in Consumer Law and Business Law for Virginia on
Q: They are refusing to let me withdraw my money off their website what can i do

11/9/24, 12:07 PM - Your current account balance is $9456.81. The unfreezing fee you need to pay is $9456.81. After the risk control department unfreezes your account, the funds you can withdraw are $18913.62

11/9/24, 12:08 PM - 105238: Why

11/9/24, 12:08 PM - 105238: Can... View More

3 Answers | Asked in Landlord - Tenant, Consumer Law, Contracts and Real Estate Law for California on
Q: I rent rooms in my landlords home. The home is very old and needs repair and maintenance. Landlord wants more money

The house is old lacks insulation weather stripping it is poorly insulated very hard to keep comfortable . There is a leak in roof also leak in the wall behind kitchen sink causing water damage underneath the sink and in the cabinetry along the wall. There is mold in the bathroom these a just few... View More

Leon Bayer
Leon Bayer
answered on Nov 9, 2024

It sounds unpleasant. You should move.

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0 Answers | Asked in Consumer Law and Products Liability for New York on
Q: I would like to sue cube smart

Went to storage CubeSmart last night the light over my unit has been out for months.because my unit is smaller it’s above ground and you need a ladder . I go get the ladder in the dark put down my bag so I can use my phone as a flash light to see inside the unit I then drop my keys in the dark... View More

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